Administrator's Manual 8. Troubleshooting
Version 3.4.4 197 400HD IP Phones Series - Teams Compatible
8.7 General Corrective Actions
8.7.1 Restoring Phone Defaults
The phone's default settings can be restored from its screen or from the Web interface.
8.7.1.1 Restoring Factory Defaults from the Phone Screen
This section shows how to restore factory defaults from the phone's screen.
To restore the phone's default settings from the phone screen:
1. Open the Restore Defaults menu option (MENU key > Administration > Restore
Defaults).
2. Select the Restore Defaults option; the phone prompts with the following warning:
Warning. Restore settings?
3. Select Yes to confirm or No to cancel.
Note: You can restore the phone’s settings to their defaults without needing access to
the ‘Administration’ menu or (2) administrator access to the Web interface.
To restore the phone’s settings to their defaults if necessary:
1. Press the OK + MENU keys simultaneously and keeping them pressed, unplug the
power cable.
2. Plug the power cable back into the phone continuing to press the OK + MENU keys
for +-5 seconds.
3. Release the OK + MENU keys; the phone' settings are restored to their defaults.
8.7.1.2 Restoring Factory Defaults from the Web Interface
This section shows how to restore the phone's factory defaults from the Web interface.
To restore the phone's factory defaults from the Web interface:
1. Open the Restore Defaults page (Management > Administration > Restore Defaults).
Figure 8-1: Web Interface - Restore Defaults
2. Click Submit:
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