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AudioCodes
IP Phone
400HD Series
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130 pages
Manual
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CHAPTER7
Troubleshooting
C448HD
C450HD
|
Users
&
Administrator's
Manual
Figure 7
-5:
Microsoft
Teams Admin
Center –
Logs Upload
to
Server
4.
Clickthe
History
tab.
Figure 7
-6:
History
- Download
Click
Download
todownload
thelogs.
-
118
-
124
126
Table of Contents
Main Page
Table of Contents
4
Overview
8
Specifications
8
Allowing Urls, Ports (Security)
11
Security Guidelines for Android-Based Native Teams Devices
12
Android-Level Security Hardening
13
Google Play Services
13
Running Android in Kiosk Mode
13
Screen Lock
14
Audiocodes Private Key
14
Android Debug Bridge (ADB)
14
App Signing
14
Web Browser
14
Remote Configuration Management
15
Audiocodes Device Manager Validation
15
Sandboxing
15
Device File System
15
Keystore
15
Device Certificate
15
Data Protection
16
Debugging Interface
16
SSH Access: Reduced File System Privileges
16
Android Security Updates
16
Upgrading from Android 7 to Android 9 Security Patch Level Dated April 5, 2021
17
Audiocodes Root CA Certificate
17
Setting up the Phone
20
Unpacking
20
Device Description
21
Front View
21
Rear View
23
Cabling
24
Mounting the Phone
24
Desktop Mounting
24
Wall Mounting
24
Installing the Expansion Module (Sidecar)
25
Before Using Audiocodes Devices
26
Starting up
27
Configuring Device Settings
27
Configuring Wi-Fi
41
Restoring the Phone to Default Settings
43
Performing a Hard Restore
43
Performing a Soft Restore
43
Recovery Mode
44
Locking and Unlocking the Phone
44
Automatic Lock
44
Unlock
44
Teams Application
46
Signing in
46
Multi-Cloud Sign-In
50
Remote Provisioning and Sign-In from Teams Admin Center
50
Getting Acquainted with the Phone Screen
55
Enabling Google Talkback
57
Opting in or out of Call Queues
58
Setting Status
58
Hot Desking
59
Changing Presence Status
60
Enabling Voicemail Support on CAP Users
61
Configuring Teams Application Settings
62
Setting up a Meeting
65
Using the People Screen
66
Accessing Voicemail
67
Using Audio Devices
67
Transferring Calls and Meetings Across Devices
68
Signing out
68
Performing Teams Call Operations
70
Making a Call
70
Redialing
71
Dialing a Missed Call
71
Select to Dial
71
Making an Emergency Call
71
Answering Calls
73
Ending an Established Call
73
Managing Calls
73
Parking a Call
73
Managing Teams Meetings
74
Using Live Captions
76
Raising a Hand During a Meeting
77
Hiding Names and Meeting Titles for Individual Devices
77
Transferring a Call to Frequent Contacts
77
Transferring a Call to Work Voicemail
77
Viewing and Playing Voicemail Messages
78
Rejecting an Incoming Call, Sending It Directly to Voicemail
78
Adjusting Volume
78
Adjusting Ring Volume
79
Adjusting Tones Volume
79
Adjusting Handset Volume
79
Adjusting Speaker Volume
79
Adjusting Headset Volume
79
Playing Incoming Call Ringing through USB Headset
80
Using the Phone as a USB Speaker
80
Viewing and Joining Meetings
80
Better Together over Bluetooth
81
Adding a Speed Dial
84
Performing Administrator-Related Operations
87
Setting up an E911 Emergency Location Using TAC
87
Updating Phone Firmware Manually
93
Downloading Certificates
95
Audiocodes Android Phone Utility
95
Manually Performing Recovery Operations
96
Removing Devices from Intune Management
97
Configuring Audio-Related Parameters for Noisy Environments
104
Updating Microsoft Teams Devices Remotely
105
Applying Firmware to a Phone from a USB Disk
105
Managing Phones with the Device Manager
105
Configuring a Periodic Provisioning Cycle
106
Configuring Timezone and Daylight Savings
107
Managing Devices with HTTPS
108
Supported Parameters
108
Troubleshooting
110
Dscp
110
Users
111
Network Administrators
112
Android Phone Utility
112
Capturing the Phone Screen
114
Running Tcpdump
114
Getting Information about Phones
115
Remote Logging (Syslog)
117
Getting Diagnostics
118
Activating DSP Recording
120
Deactivating DSP Recording
121
Ssh
121
Getting the Phone IP Address
122
Installing the APK Using SSH
122
Updating Phones Using SSH Commands
122
Microsoft Teams Admin Center
123
Collecting Logs
124
Getting Audio Debug Recording Logs
126
Collecting Media Logs (*.Blog) from the Phone
127
Other manuals for AudioCodes 400HD Series
Administrator's Manual
235 pages
User Manual
60 pages
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AudioCodes 405
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AudioCodes 405HD
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AudioCodes 450HD
132 pages
AudioCodes 445HD
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AudioCodes 420HD
84 pages
AudioCodes 440HD
96 pages
AudioCodes 430HD
134 pages
AudioCodes C435
2 pages
AudioCodes C455HD
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AudioCodes C450HD
170 pages
AudioCodes C435HD
103 pages
AudioCodes C455HD Series
124 pages
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