AudioCodes C450HD - Page 130

CHAPTER7 Troubleshooting
C448HD C450HD | Users & Administrator's Manual
Installing the APK using SSH
NetworkadministratorscaninstalltheTeamAndroidApplicationPackageusingSSHprotocol.
Updating Phones using SSH Commands
➢ To upgrade firmware:
1. Downloadtherequiredfirmwareversiontosdcard/update_image.zip.
Forexample,usethefollowing:
SCP <file name> admin@<DeviceIP>:/sdcard/update_image.zip
2. Updatethefirmwareusingthefollowing:
setprop ctl.start local_update
3. Trackprogressusingthefollowing:
logcat | grep update_engine_client_android
➢ To upgrade the Android Package Kit (APK):
1. DownloadtherequiredAPKtosdcard/teams.apk
Forexampleusethefollowing:
SCP <file name> admin@<DeviceIP>>:/sdcard/teams.apk
2. UpdatetheAPKusingthefollowing:
pm install -r -g /sdcard/<filename>
3. DeletetheoldAPKusingthefollowing:
pm uninstall com.microsoft.skype.teams.ipphone
If the new APK is older than the existing one, delete the existing APK before installing
the new one.
➢ To collect logs:
1. Collectlogsusingthefollowing:
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