CHAPTER7 Troubleshooting
C448HD C450HD | Users & Administrator's Manual
DSP recording can be deactivated on the fly without requiring the network admin-
istrator to reset the phone.
SSH
ThephonecanbeaccessedviaSecureShell(SSH)cryptographicnetworkprotocolafterthe
networkadministratorsignsin.
SSH is by default disabled and can be enabled with Administrator permissions in the
phone screen (Device Administration > Debugging > SSH).
Tosignin,theadministratorneedstoknowtheirusernameandpassword;adminand1234are
thedefaults.
● The default password must be changed before access to the device via SSH is
allowed.
● The default password can be changed per device in the phone screen, or via bulk
configuration of multiple devices using Microsoft's TAC or AudioCodes' Device
Manager.
● After entering a password, the user is prompted to verify it. Criteria required for a
strong password are provided: The password length must be greater than or
equal to 8. The password must contain one or more uppercase characters. The
password must contain one or more lowercase characters. The password must
contain one or more numeric values. The password must contain one or more
special characters.
SSHaccessallowsadministratorsdebuggingcapabilitiessuchas:
■ GettingthePhoneIPAddressbelow
■ Pullingfilesfromthephonesdcard(usingthecurlcommand)
■ ActivatingDSPRecordingonpage120
■ DeactivatingDSPRecordingonthepreviouspage
■ InstallingtheAPKusingSSHonthenextpage
Getting the Phone IP Address
Networkadministratorscangetaphone'sIPaddressusingSSHprotocol.
➢ To get the phone's IP address using SSH protocol, type the following at the shell prompt:
ifconfig
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