Avaya 1120E - Third-Party USB Headsets with HID

Table 10: Avaya USB adapter key mappings
Keys on adapter Keys on the IP Deskphone
Blue Key Expand Key
Green Key Headset Key
Red Key Release Key
Mute Key Mute Key
Volume Up/Down Volume Up/Down
The Blue key is mapped to the Expand key on the IP Deskphone. Therefore, pressing the Blue
key invokes the Instant Messaging screen.
Third–party USB headsets with HID
Both USB Audio and USB HID commands are supported. The two classes of third-party USB
headsets are as follows:
• Plantronics CS50/CS60 Wireless USB headsets
• GN Netcom 9300 series wired and wireless USB headsets
The HID support of third-party USB headsets performs differently from the Avaya Headset.
The headsets are independent devices with an internal state machine to control LED
operations and headset behavior.
The following table lists the features of a third–party USB headset with HID support.
Table 11: Third-party USB headset with HID support features
Feature Description
Key Events Both types of headsets have equivalent
mechanisms to generate the following key
events:
• On Hook
• Off Hook
• Mute
• Volume Up/Down
The headsets send the corresponding HID
commands to the IP Deskphone to
synchronize call processing operations.
When the IP Deskphone receives these
commands, the IP Deskphone maps them to
the corresponding key events (except the
Configuring the Avaya 1120E IP Deskphone
88 Avaya 1120E IP Deskphone with SIP Software User Guide November 2013
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