Avaya 1120E - Chapter 13: While on an active call; Making a new call

Chapter 13: While on an active call
You can use the following features during an active call:
• Making a new call on page 153
• Placing a call on Hold on page 155
• Using 3-way calling on page 161
• Transferring a call on page 167
• Using Park Call on page 170
You can use the Action context-sensitive soft key to perform the following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP address.
4. Park Call—to park a call on the call server or to a specific user. You can access the call from
any IP Deskphone and to keep your phone line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the current call on hold first,
the IP Deskphone automatically places the current call on hold when you initiate a new call.
You can initiate a new call by using any of the following methods:
•
Initiating a call using the active call context-sensitive soft key menu on page 153.
• Initiating a call from the Address Book on page 114.
• Initiating a call from the Call Inbox on page 133.
• Initiating a call from the Call Outbox on page 139.
Initiating a call using the active call context-sensitive soft key menu
You can initiate a call using the active call context-sensitive soft key menu.
To initiate a call using the active call context-sensitive soft key menu:
Avaya 1120E IP Deskphone with SIP Software User Guide November 2013 153