3600 Series Wireless IP Phone Installation
3600 Series IP Phone Installation Page 66
IP Office 4.0 15-601082 Issue 05a (22nd May 2007)
• System Error
An internal failure has occurred in AVPP. Action: If this condition persists, contact the system
administrator.
• System Locked (with Busy Tone)
AVPP is locked. Action: Try calling again later.
• TFTP ERROR(x):yy
A failure has occurred during a TFTP software download. (x) = The file number which was being
downloaded; yy is an error code describing the particular failure. Possible error codes are:
• 01 = TFTP server did not find the requested file.
• 02 = Access violation (reported from TFTP server).
• 07 = TFTP server reported "No such user" error.
• 81 = File put into memory did not CRC.
• FF = Timeout error. TFTP server did not respond within a specified period of time.
• Action: Error code 01, 02 or 07 - check the TFTP server configuration.
• Action: Error code 81 - the wireless phone will attempt to download the file again.
• Action: For other messages, power off the wireless phone, then turn it on again to retry
the download. If the error repeats, note it and contact Technical Support.
• Too Many Errors
The phone continues to reset and cannot be recovered. Action: Fatal error, arrange for the phone
to be replaced.
• Trying xxx.xxx.xxx.xxx
The phone is attempting to register with IP Office at IP xxx.xxx.xxx.xxx. Action: None. The display
is a progress indicator and may not appear long enough to recognize during a normal check-in.
• Undefined Error
The system is rejecting the registration of the wireless phone with an unrecognized error code.
Action: If this condition persists, contact the Avaya system administrator.
• Unknown xx:yy:zz
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone
software and restart the phone.
• Unreachable
Dialed number does not exist.
• Updating...
The wireless phone is internally updating its software images. Action: None. The wireless phone
may do this briefly after a download. This is information only.
• Updating Code...
The wireless phone is downloading new software into memory. The number icons at the bottom
of the display indicate which file number is currently being downloaded. Action: None. When the
progress bar fills the display line, the update operation is complete on that file.
• Updating Options
This messages appears the first time the handset is powered on and following restoring it to
default settings.
• Waiting...
The wireless phone has attempted some operation several times and failed. Action: None. The
wireless phone is waiting for a specific period of time before attempting that operation again.
• Wrong Code Type
Internal consistency check failure. Action: Check that the license type is set to 09 (3616, 3620
and 3626 phones) or 33 (3641 and 3645 phones).
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