Diagnostic Tools
Avaya 3641/3645/6120/6140 IP Wireless Handset SIP Administration Guide June 2012 85
sn – signal strength in –dBm
ch – channel
bcn – beacon interval
eeeeeeeeeee – SSID (up to first 11 characters)
DGHI – standards supported i.e. 802.11d, 802.11g, etc. in addition to 802.11a and
802.11b.
rrrrrrrr – rates supported. Basic rates will have a “b” following the rate
+ – more rates are supported than those displayed
xxxx – WMM or UPSD if those QoS methods are supported
Q:XP
X is a hexadecimal representation of the access categories configured with
admission control mandatory (ACM). Bit3 = voice, Bit2 = video, Bit1 = background,
Bit0 = best effort. For example, if an AP advertises voice and video as ACM then
X=c. If all the ACs are set as ACM then X=f. If AP does not have WMM support, this
character space will be blank.
P is displayed when the AP advertises WMM-PS. If the AP does not advertise WMM-
PS then this character space will be blank.
C:vC
v is a decimal number indicating the CCX version advertised by the AP.
C is displayed when AP advertises CCKM. If the AP does not advertise CCKM then
this character space will be blank.
ssssssss – Security modes: “None”, “WEP”, “WPA-PSK”, “WPA2-PSK”, “WPA2-Ent”
Any/MyID – softkey to toggle between “single SSID” and “any SSID” modes
Detl/Smry – softkey to toggle between the multiple AP display (summary), and the
single AP display (detail)
Numbers racing across the handset display indicate AP information is being obtained. A
Waiting message indicates the system is not configured properly and the handset
cannot find any APs.
Solving coverage issues
Coverage issues are best resolved by adding and/or relocating APs.
Overlap issues may be resolved by reassigning channels to the APs or by relocating
them. See Chapter 12: Troubleshooting, section Access Point Problems for more
information.