Avaya 6400 User Manual

IP Office 6400 Quick Reference Guide
Programmable Buttons
The programmable buttons enable you to access a range of IP Office system features. Some of these
features are available by default, other can only be programmed by your system administrator. Contact your
system administrator for more information.
Admin and ProgA are two functions that enable you to program the most frequently used functions against
DSS keys. The programmable features that are available via Admin and ProgA are:
Admin Name Description Admin Name Description
Acct Account Code Entry Park Call Park to Other Extension
AD Abbreviated Dial Prog Abbreviate Dial Program
Admin Self-Administer SAC Send All Calls
AutCB Automatic Callback Spres AD Suppress
CFrwd Call Forwarding All Timer Timer
CPark Call Park TmDay Time of Day
CPkUp Call Pickup ProgA Name Description
Dir Directory Park Park
DPkUp Directed Call Pickup <User> User
GrpPg Group Paging <Group> Group
HfAns Internal Auto-Answer <Number> Dial Preset Number
HGNS+ Set Hunt Group Night Service
Default Feature Codes
You can access a variety of system features by dialling short codes. The following table shows the default
feature codes. For a full list of your phone’s default feature codes, see the IP Office 6400 Series User Guide.
Replace N, where shown, with an appropriate number. For example, *07*N#, where N is the extension to
which you want your calls forwarded to, when you have forwarding switched on.
Short Code Description Short Code Description
*01 Forward Unconditional On *15 Call Waiting On
*02 Forward Unconditional Off *16 Call Waiting Off
*03 Forward On Busy On *17 Voicemail Collect
*04 Forward On Busy Off *18 Voicemail On
*05 Forward On No Answer On *19 Voicemail Off
*06 Forward On No Answer Off *26 Clear Call Waiting
*07*N# Forward to Number *27*N# Hold Call Waiting
*08 Do Not Disturb On *30 Call Pick Up Any
*09 Do Not Disturb Off *31 Call Pick Up Group
*10*N# Do Not Disturb Exception Add *32*N# Call Pick Up Extension
*11*N# Do Not Disturb Exception Delete *33*N# Call Queue
*12*N# Follow Me Here *48 Voicemail Ringback On
*13*N# Follow Me Here Cancel *49 Voicemail Ringback Off
*14*N# Follow Me To *57*N# Forward On Busy Number
Further information about Avaya IP Office is available from www.avaya.com/support
and also from
http://www.avaya.com/ipoffice/knowledgebase.
Reference: 15-601106
Issue 1 (1 June 2006)
IP Office 6400 Quick Reference Guide
This guide covers the basic functionality of your IP Office 6400 series phone.
For more information on your phone settings and features, see the IP Office 6400 Series User Guide.
The diagram below shows the main phone features:
1
Softkey/Display
8
Message Indicator
2 Exit
Exit
9
Volume
3 Prev/Next
Page Left/Right
10
Dialling Pad
4 Hold
Hold
11 Redial
Redial
5 Conf
Conference
12 Spkr
Speaker
6 Trnsfr
Transfer
13 Mute
Mute
7
Feature Buttons
14 Menu
Menu*
• Not available on the TransTalk MDW 9040
TelephoneMagic.com

Avaya 6400 Specifications

General

Category	IP Phone
Brand	Avaya
Model	6400
Lines	2
Speakerphone	Yes
Headset Port	Yes

Summary

Programmable Buttons

Default Feature Codes

Phone Features

Softkey/Display

Primary interface for displaying information and accessing softkey functions.

Exit Button

Used to exit current menus or operations.

Navigation Buttons

Buttons for navigating through menus and options.

Hold Function

Places an active call on hold.

Conference Function

Initiates or manages conference calls.

Transfer Function

Used to transfer calls to another extension.

Redial Button

Redials the last dialed number.

Speaker Button

Activates speakerphone mode.

Mute Button

Mutes the microphone during a call.

Menu Button

Accesses the phone's main menu and settings.

Call Handling Features

Answering Incoming Calls

Instructions on how to answer incoming calls using handset or headset.

Making a Call

Steps for initiating a call using handset or speakerphone.

Retrieving Voicemail

Procedure for accessing voicemail messages.

Hold and Retrieve Call

How to place a call on hold and retrieve it.

Transferring a Call

Steps to transfer an active call to another party.

Conference Call Setup

Guide to setting up and managing conference calls.

Do Not Disturb (DND)

How to enable and disable the Do Not Disturb feature.

Mute Functionality

How to use the mute function for privacy during calls.

Redial Function

Instructions for redialing recently made calls.

Diverting Calls

How to divert calls to other extensions or cancel diversion.

Call Forwarding

Methods for setting up call forwarding features.