Avaya C360 - Section 4: Troubleshooting and Maintaining the Avaya C360

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Issue 1 July 2006 199

Section 4: Troubleshooting and Maintaining

the Avaya C360

Table of Contents

Default Chapter3
- Table of Contents3
Before You Install the Avaya C36013
- Safety Information13
- Conventions Used in the Documentation14
  - CLI Conventions14
  - Notes, Cautions, and Warnings15
Section 1: Avaya C360 Overview17
Chapter 1: Avaya C360 Overview19
- C360 Features and Benefits19
- C360 Switch Configurations26
Section 2: Installing the C36027
Chapter 2: Avaya C360 Front and Rear Panels29
- C360 Front Panels29
- C360 Rear Panel33
Chapter 3: Installation35
- Preparing Needed Tools35
- Site Preparation36
- Rack Mounting (Optional)37
  - Before You Install the C360 in a Rack38
- Wall Mounting (Optional)40
- Stacking (Optional)41
  - Installing the X360STK Stacking Module41
  - Inter-Connecting Switches42
    - To Connect Stacked Switches42
- Making Connections to Network Equipment44
  - Prerequisites44
  - Connecting Cables to Network Equipment44
- Installing SFP GBIC Transceivers45
  - Safety Information45
    - Usage Restriction45
  - Installing and Removing a SFP GBIC Transceiver46
    - Copper GBIC Transceiver Installation Notes47
Chapter 4: Powering up the Avaya C36049
- Connecting to an AC Power Supply50
  - AC Power Cable50
- Connecting to a DC Power Source (C364T NEBS Only)51
- Connecting a BUPS53
- Post-Installation58
Chapter 5: Establishing Switch Access59
- CLI Architecture60
- Security Levels60
  - Entering the Supervisor Level61
    - Defining New Local Users61
    - Exiting the Supervisor Level61
- Entering the CLI62
- Establishing a Console Connection62
- Assigning C360 IP Stack Address64
- Establishing a Telnet Connection65
- Establishing an SSH Connection66
- Establishing Access to Other Entities in the Stack (C360 Sessions)70
- Establishing a Modem (PPP) Connection71
  - Connecting a Modem to the Console Port71
- SNMP Support73
- Radius80
  - Introduction to RADIUS80
  - RADIUS Commands82
- Recovery Password83
  - Introduction to Recovery Password83
  - Recovery Password CLI Commands83
- Allowed Managers84
  - Allowed Managers Introduction84
  - Allowed Managers CLI Commands84
- Allowed Protocols86
  - Allowed Protocols Introduction86
  - Allowed Protocols CLI Commands86
Section 3: Avaya C360 Configuration89
Chapter 6: Avaya C360 Default Settings91
- Configuring the Switch91
  - C360 Default Settings91
Chapter 7: Switch Configuration95
- Introduction95
- Basic Switch Configuration95
  - System Parameter Configuration96
    - Identifying the System96
    - Operating Parameters97
  - Network Time Acquiring Protocols Parameter Configuration97
- Uploading and Downloading Device Configurations and Images99
  - Layer 2 Configuration File100
  - Layer 3 Configuration File101
- SCP Protocol Support103
- System Logging104
  - System Logging Introduction104
  - Syslog Servers106
- Telnet Client Support109
  - Introduction to Telnet109
  - Telnet Commands109
- Monitoring CPU Utilization110
Chapter 8: Avaya C360 Layer 2 Features111
- Ethernet111
- Vlans117
- IEEE 802.1X (Port Based Network Access Control)123
- Spanning Tree Protocol127
- MAC Security132
  - MAC Security Implementation in the C360132
  - MAC Security CLI Commands133
- LAG (Link Aggregate Group)134
- Port Redundancy135
- IP Multicast Filtering139
  - IP Multicast CLI Commands141
- Rmon141
  - RMON Overview141
  - RMON CLI Commands142
- Smon143
  - SMON Overview143
    - SMON CLI Commands144
- Port Mirroring144
- Weighted Queuing145
  - Implementation of Weighted Queuing in the C360145
  - Weighted Queuing CLI Commands146
- LLDP Agent146
Chapter 9: Avaya C360 Layer 3 Features151
- Obtaining and Activating a License Key151
  - Obtaining a Routing License Key152
  - Activating a Routing License Key158
    - License Key CLI Commands158
- What Is Routing158
- Routing Configuration161
  - Forwarding161
  - Multinetting (Multiple Subnets Per VLAN)161
- IP Configuration162
  - IP Configuration CLI Commands162
  - Assigning Initial Router Parameters163
- RIP (Routing Interchange Protocol) Configuration164
- OSPF (Open Shortest Path First) Configuration167
  - OSPF Overview167
  - OSPF CLI Commands168
- Static Routing Configuration169
- Route Redistribution171
  - Route Redistribution Commands172
- ARP (Address Resolution Protocol) Table Configuration172
  - ARP Overview172
    - The ARP Table173
  - ARP CLI Commands174
- BOOTP/DHCP (Dynamic Host Configuration Protocol) Relay Configuration175
  - BOOTP/DHCP Overview175
  - BOOTP/DHCP CLI Commands176
- Netbios Re-Broadcast Configuration176
  - Netbios Overview176
  - Netbios Re-Broadcast Configuration CLI Commands177
- VRRP (Virtual Router Redundancy Protocol) Configuration177
- Policy Configuration180
- IP Fragmentation and Reassembly184
  - IP Fragmentation and Reassembly Overview184
  - IP Fragmentation/Reassembly CLI Commands185
Chapter 10: Avaya C360 Power over Ethernet Features187
- Power over Ethernet187
Chapter 11: C360 Device Manager193
- Overview193
- System Requirements194
- Configuring the Device Manager194
  - Device Manager Commands194
- Running the Device Manager195
- Installing the Java Plug-In197
- Installing the On-Line Help and Java Plug-In on Your Web Site198
- Documentation198
Section 4: Troubleshooting and Maintaining the Avaya C360199
Chapter 12: Troubleshooting the Installation201
- Troubleshooting the Installation201
- Stack Health204
Chapter 13: Maintenance207
- Introduction207
- Replacing the Stacking Module207
- Hardware NVRAM Initialization208
Chapter 14: Updating the Firmware211
- Firmware Download211
  - Obtain Software Online211
  - Downloading Firmware211
- Download New Version Without Overwriting Existing Version212
  - Firmware Banks212
Appendix A: Mixed Stacks213
- Hardware Compatibility214
  - Stacking214
  - Bups215
- Feature Compatibility216
  - Qos Mapping217
Appendix B: Configuring C360 Qos for Avaya IP Telephones219
- Introduction219
Appendix C: Standards and Compatibility221
- Avaya C360 Standards Supported221
- IETF - Network Monitoring223
Appendix D: Specifications225
- Physical225
- Power Requirements226
- Environmental227
- Safety227
- Mtbf228
- Interfaces228
- GBIC Transceivers228
- Console Pin Assignments230
- Ethernet231
Index233

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