Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 116
Issue 26.k.- (16 August 2012)
9600 Series IP Telephones
9620L, 9620C IP Telephones
Avaya 9620 IP Telephones are specifically designed for the everyday telephone user – those who typically rely
on multiple communications tools such as e-mail and instant messaging (IM), yet still require a high quality and
intuitive telephone for voice communications.
The Avaya one-X Deskphone family features an intuitive user interface which helps to make users proficient and
confident in performing common telephone tasks such as setting up a conference call or completing a transfer.
With access to up to 12 lines and features through a simple-to-navigate interface, plus a clear view of 3 lines/
features with LED indicators, the telephones are efficient to use while the small footprint consumes minimal
space on a user's desktop.
Common Features
Display/Housing:
· 7-line 3.45 inch backlight graphical display with 320 x 160 pixels. 9620L: grayscale; 9620C: color
· Flip stand/dual position
Fixed Buttons: 10 plus Four-way navigation cluster button.
· Volume up/down (separate volume levels for the handset, speaker, and ringer), Mute button (LED),
Speaker button (LED), Headset button (LED).
· Avaya Menu button (browser, options and settings access), Telephony application button – to return to
main telephone screen.
· Contacts button, Call log button (LED), quick-access voicemail Message button with LED and corner
message indicator.
Programmable/Contextual buttons:
· 4 contextual softkey buttons. Context sensitive allocation of e.g. Hold, Transfer, Conference and more.
· 12 virtual Appearance/Feature buttons, accessible through navigation cluster. Three features shown at
a time with three LED indicators.
Key Labels: Icons and text used on fixed feature keys.
Features Menu: Mobile cell phone style menu with access to most often used features like Call
Forwarding, Park, Settings etc. On screen status indication for activated features like call forwarding.
Speakerphone: Full duplex speakerphone
Hearing Aid Compatible: Yes - ergonomic hearing aid compatible handset also supporting TTY acoustic
coupler.
Message Waiting Indicator: Yes - also useable as a ringing call alert indicator.
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