Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 313
Issue 26.k.- (16 August 2012)
World Clock Gadget
The World Clock gadget shows you the current time in different time zones previously selected.
Agent Control Gadget
If the user is also a Customer Call Reporter agent, this gadget is displayed. Users can use it to see their current
agent state and change that state.
· In Agent Control Gadget, Agents are offered the ability to set their state as:
· Available
· After Call Work
· Busy Not Available
It can also be used to change the membership status in the different Customer Call Reporter queues to which
the user belongs.
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