Avaya IP Office 8.1 - Page 4

Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 4
Issue 26.k.- (16 August 2012)
Contents
15. Computer Telephony Integration
................................................................ 341CTI with IP Office
................................................................ 342TAPILink Lite (1st Party TAPI Support)
................................................................ 342TAPILink Pro (3rd Party TAPI Support)
................................................................ 342Support for Developers
................................................................ 343TAPI Functions Supported by IP Office
16. Messaging
................................................................ 350IP Office Essential Edition - Embedded Voicemail
................................................................ 352IP Office Preferred Edition - Voicemail Pro
................................................................ 356
IP Office Preferred Edition - Voicemail Pro
Resilience and Backup
................................................................ 359Interaction of Voicemail with Email Systems
................................................................ 360Unified Messaging Service (UMS)
................................................................ 363Fax Messages
................................................................ 364
Text-to-Speech Email Reading (Microsoft
Exchange only)
................................................................ 365Networked Messaging
................................................................ 366Auto Attendant
................................................................ 367Personal Numbering
................................................................ 368
Accessing Database Information within Call Flows
(IVR)
................................................................ 369
Using Text To Speech (TTS) Facilities within a Call
Flow
................................................................ 370Visual Basic (VB) Scripting
................................................................ 371Extended Personal Greetings
................................................................ 372Hunt Group Broadcast Messages
................................................................ 372Personal Distribution Lists
................................................................ 373Cascaded Out-Calling
................................................................ 374Campaign Manager
................................................................ 375Call Recording
................................................................ 376Call Screening
................................................................ 377IP Office ContactStore
................................................................ 379
Centralized Messaging with Avaya Communication
Manager
................................................................ 380Voicemail Feature Comparison
17. Mobility
................................................................ 385one-X Mobile Preferred for IP Office
................................................................ 387On-Site Mobility
................................................................ 389External Mobility
................................................................ 3923rd Party Mobility Solutions for Use with IP Office
18. Audio Conferencing
................................................................ 396
IP Office Preferred Edition Meet-Me Conferencing
Solution
................................................................ 397IP Office Conferencing Capacity
................................................................ 398IP Office Standard Conferencing Features
19. The Contact Center
................................................................ 400Customer Call Reporter
20. Management Utilities
................................................................ 416IP Office Web Manager
................................................................ 422IP Office Simplified Manager
................................................................ 424IP Office Monitor
................................................................ 425Simple Network Management Protocol (SNMP)
................................................................ 426System Status Application
................................................................ 427Data Migration Manager
21. IP Office Support Services and
Automated On-Boarding
................................................................ 432Avaya Global Services
................................................................ 433On-Boarding Automation
22. Technical Specifications
................................................................ 439Interfaces
................................................................ 439Protocols
23. Licenses
24. Appendix