Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 405
Issue 26.k.- (16 August 2012)
Agent View
In Customer Call Reporter, the Agent view is part of the agent reporting license, every licensed agent will be
able to run their own view. An Agent is able to login via a thin client web browser session and associate with a
Supervisor. The Agent view also displays any alarms that have been set by the Supervisor.
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