Blacken screen using HDMI input
If screen is blacken when using HDMI
input, please try:
1. Reconnect the HDMI cable from the input
source device and also ER310. Also, connect
to HDMI port 1 of your TV at all times.
2. Change HDMI cable and try again.
The recording is fast-forwarded or
stopped when recording complicated
video frames in HD resolution (720p
or above)?
When recording video in HD resolution
(720p or above), fast-forward may be found
due to the complicated video content.
Follow the tips below to ensure good
recording quality:
1. Install a format tool. It is recommended that
you format hard disk into NTFS format using
HP USB Disk Storage Format Tool. Please
find the link:
http://download.cnet.com/HP-USB-Storage-
Tool/3000-2094_4-1
Be sure to backup your data before start
formatting. All data will be erased once the
formatting process begins.
2. Lower video output resolution. Details can
be found in ER310 user manual. Please refer
to video output setting.
3. Lower ER310 video quality at Menu >
Settings > Recording Settings.
4. Use another high- performance storage disk
(For example, another NTFS hard disk).
Poor quality of captured video
Check video output settings of your STB.
Set it to 1080p, 1080i or 720p as video output
resolutions. If you only select 1080i, the screen
resolution automatically goes to 480i when you
play a video that supports 720p.
Stuttering local video playback
Try recording video again using another
NTFS-formatted hard drive.
When this problem occurs, it is recommended
to play the videos on PC. Alternatively, you
can record at a lower bit rate to solve this
problem.
No A/V Pass Through when STB and TV
ON
Make sure that your TV supports 1080p.
Turn on A/V Pass through via Setting.
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