5-4 Operator's Handbook
ERROR #768
Check printhead
ENTER ESCAPE
Replacing the Printhead
Replace the printhead when it is damaged or worn-out.
CAUTION: Static electricity can damage the printhead.
Ground yourself by touching metal, such as the
printer's metal base, before touching the printhead.
Clean the printhead prior to operation to remove
any salt or oil left from handling.
1. Turn off the printer.
2. Open the cover.
3. Turn the printhead latch to unlock the printhead.
4. Lift the printhead assembly until it locks into place.
5. Remove the ribbon and supply.
6. Press forward and down on the two printhead assembly latches. The printhead drops
down.