IFU-00367 Rev A
A.
Troubleshooting Guide
Status Light or periodic
beeping indicates that
the AED Needs Attention
The AED requires charging. Refer to the Maintenance section
[Section 8A] on how to charge your AED.
The Pad Cartridge needs to be replaced. Contact Avive for a
replacement Pad Cartridge
Pad Cartridge has been used
The Pad Cartridge needs to be replaced. Contact Avive for a
replacement Pad Cartridge.
Training Cartridge is installed
The Training Cartridge is for training only and cannot deliver
therapy. When training is complete, install a new or unused Pad
Cartridge.
No cartridge is installed
Invalid Cartridge is installed
Install a valid Pad Cartridge. Only use Aviveä Pad Cartridges.
Refer to the Checking Status section [Section 6C] to help
determine which tests failed.
AED outside operating
temperature limits
Move your device to the allowable operating range of 0°C – 50°C
for at least 24 hours to ensure proper operation.
AED is not Charging [See
Section 6B for battery
charging states]
AED outside battery charging
temperature limits
Move your device to the allowable battery charging temperature
range of 0°C – 45°C for at least 1 hour.
Power Adapter or Charging Cable
disconnected.
Check to make sure the Charging Cable is firmly plugged into the
Power Adapter, that the Power Adapter is completely plugged
into an outlet, and that the Charging Cable is fully inserted into
the Charging Port.
Power Adapter or Charging Cable
damaged.
Do NOT use Power Adapters or Charging cables with visible
damage. Contact Avive for replacement components.
Device is unresponsive:
• No Status Light blinking
• No audio when the Power
Button is pressed or
when Red Tab is pulled
• Power Button is not
backlit when pressed
Battery has been discharged
The AED may require charging. Refer to the Maintenance section
[Section 8A] on how to charge your AED.
The AED has been stored in an
extremely cold or hot
environment.
As a safety measure, the AED shuts down when stored outside
of the allowable Storage Conditions. Move your device to the
allowable operating range of 0°C – 50°C for at least 24 hours.
The AED has been damaged and
is inoperable.
Contact Avive to resolve the issue.
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