Axis 200 - Appendix A Troubleshooting; The Log File

AXIS 200 User’s Manual Appendix A: Troubleshooting
55
Appendix A Troubleshooting
This appendix describes some of the common problems that AXIS
200 users have experienced previously and aims to provide useful
information that will help you resolve any difficulty you may have, as
expediently as possible.
Symptoms, possible causes and remedial actions are listed within a
reference table and references to other information sources are also
discussed.
The Log File
The AXIS 200 log file records all commands executed within the unit
and can prove a useful diagnostic tool when attempting to resolve any
problems that might occur.
If you cannot resolve your problem after referencing the information
contained in this appendix and on the AXIS 200 FAQ, we suggest that
you send the following to the AXIS support desk:
• A brief description of the problem
• The log file
• The config file
• If relevant, an example of a poor image
Obtaining the File
To obtain a copy of the log file, simply type the following command
into the URL of your Web browser:
http://<cameraname>/log/messages