Axis 200 - Symptoms, Possible Causes and Remedial Actions

AXIS 200 User’s Manual Appendix A: Troubleshooting
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Symptoms, Possible Causes and Remedial Actions
Symptoms Possible causes Remedial actions
The AXIS 200 cannot be
accessed from a Web
browser.
The Internet address is
already used.
To check that the Internet address for your AXIS 200 is
unique:
1. Start a DOS window.
2. Type
ping x.x.x.x
, where x.x.x.x is the Internet
address of the AXIS 200.
The reply subsequently returned will provide some explana-
tion as to the cause of the problem. The possible replies
can be interpreted as follows:
bytes = 32 time = 2 ms......
The Internet address is already used and cannot be used
again. Obtain a new Internet address.
destination host unreachable
The AXIS 200 is not within a reachable network node.
Obtain a new Internet address.
request timed out
This Internet address is not in use by anyone and is avail-
able for use with your AXIS 200.
The Internet address is
located within a different
subnet.
In Windows 95 or Windows NT, check that the Internet
address for your AXIS 200 is within the same subnet as
your workstation by following these steps:
1. Click "Start", "Settings", "Control Panel" and "Network".
2. Specify the TCP/IP adapter and click on “Properties”. In
Properties, click "IP Address".
Check that the first 3 numbers within the Internet address of
your AXIS 200 matches the first 3 of your workstation. If
not, your AXIS 200 is in a different subnet and the Internet
address cannot be set from this workstation. Obtain a new
Internet address.
In Windows 95, the ARP
table was empty when
you tried to set the
Internet address.
In Windows 95, the ARP command cannot be used if you
have an empty ARP table.
Type
arp -a
to view the ARP table. If it is empty, you must
ping an existing unit on your network before you can down-
load the Internet address to the AXIS 200 using ARP.