Axis M32-LVE Series - Troubleshooting; Reset to Factory Default Settings; Firmware Options; Check the Current Firmware Version

AXISM32-LVENetworkCameraSeries
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
警告
Possiblyhazardousopticalradiationisemittedfromthisproduct.Itcanbeharmfultotheeyes.
Donotstareattheoperatinglamp.
重要
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,
includingtheIPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.See.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorflashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.
Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableonthe
network,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,
andaccessthedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpageson
axis.com/support .
Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>
FactorydefaultandclickDefault.
Firmwareoptions
Axisoffersproductfirmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport
(LTS)tracks.Beingontheactivetrackmeanscontinuouslygettingaccesstoallthelatestproduct
features,whiletheLTStracksprovideafixedplatformwithperiodicreleasesfocusedmainlyonbug
fixesandsecurityupdates.
Usingfirmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orif
youuseAxisend-to-endsystemofferings.TheLTStracksarerecommendedifyouusethird-party
integrations,whicharenotcontinuouslyvalidatedagainstthelatestactivetrack.WithLTS,theproducts
canmaintaincybersecuritywithoutintroducinganysignificantfunctionalchangesoraffectingany
existingintegrations.FormoredetailedinformationaboutAxisproductfirmwarestrategy,goto
axis.com/support/firmware .
Checkthecurrentfirmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshoot
aproblem,werecommendyoutostartbycheckingthecurrentfirmwareversion.Thelatestfirmware
versionmightcontainacorrectionthatfixesyourparticularproblem.
Tocheckthecurrentfirmware:
1.Gotothedeviceinterface>Status.
2.SeethefirmwareversionunderDeviceinfo.
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