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AXIS Q6032-E - Troubleshooting
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the AXIS Q6032-E’s IP address. In the page that appears, use the Browse button to
select the upgrade file to use, for example, axisq6032_e.bin. Then click the Load button to restart the upgrade
process.
4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and shows a steady green (for about
10 seconds) on the status indicator before returning to its normal unlit status.
5. Reinstall the AXIS Q6032-E.
If the emergency recovery procedure does not get the AXIS Q6032-E up and running again, contact Axis support at
www.axis.com/techsup
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