Axis Q6032-E User Manual

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AXIS Q6032-E - Troubleshooting
LED Indicator flash routine
* RFL (Resident Firmware Loader) check is a checksum method used to ensure that the software loading and starting the
firmware works correctly.
Support
If you contact Axis Customer Services, please help us to resolve your problems expediently by providing a Server Report and a
brief description of the problem.
Server Report - go to Setu
p > System Options > Support. The Server Report contains important information about the server
and its software, as well as a list of the current parameters. The System and Access log files are also included in the Server
Report.
Case Color Description
Normal boot
se
quence
Unlit Power on
RFL check*
Amber Kernel booting
System initiating
Green Shows steady green for 10 sec. for normal
operation after restart.
Unlit Steady connection/normal operation
Hard Factory
Default
Unlit Power on
RFL check*
Amber Steady - Kernel booting
Flashes - Firmware restore
Steady - System initiating
Green Shows steady green for 10 sec. for normal
operation after restart.
Unlit Steady connection/normal operation
Flash Upgrade Unlit Steady connection/normal operation
Amber Flashes - Firmware upgrade
Unlit Reset
RFL check*
Amber Steady - Kernel booting
Flashes - Firmware restore
Steady - System initiating
Green Shows steady green for 10 sec. for normal
operation after restart.
Unlit Steady connection/normal operation
No Network Unlit Power on
RFL check*
Amber Kernel booting
System initiating
Amber/red Flashes - No network
Green Network connected/normal operation
(10 sec.)
Unlit Steady connection/normal operation
AXIS DynDNS Unlit Steady connection/normal operation
Green Flashes- Dyn DNS connecting
Steady - DynDNS successful (10 sec.)
Red Steady - DynDNS failed (10 sec)
Unlit Steady connection/normal operation
Bad Checksum Red Flashes - RFL check* failed

Axis Q6032-E Specifications

General

Brand	Axis
Model	Q6032-E
Category	Security Camera
Language	English