Axis V5925 User Manual

AXISV5925PTZNetworkCamera
Troubleshooting
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSystem>Dateandtime.
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows
®
:
•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,gotoaxis.com/vms.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween
theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers
fromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage75.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
•Lowertheimageresolution.
•Logintothedevice’swebinterfaceandsetacapturemodethatprioritizesframerate.
Ifyouchangethecapturemodetoprioritizeframerateitmightlowerthemaximum
resolution,dependingonthedeviceusedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Can'tselectH.265encoding
inliveview
Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication
thatsupportsH.265decoding.
Can’tconnectoverport8883withMQTToverSSL
Therewallblockstrafc
usingport8883asit’s
deemedinsecure.
Insomecasestheserver/brokermightnotprovideaspecicportforMQTTcommunication.Itmay
stillbepossibletouseMQTToveraportnormallyusedforHTTP/HTTPStrafc.
•Iftheserver/brokersupportsWebSocket/WebSocketSecure(WS/WSS),typicallyon
port443,usethisprotocolinstead.Checkwiththeserver/brokerprovidertoseeif
WS/WSSissupportedandwhichportandbasepathtouse.
•Iftheserver/brokersupportsALPN,theuseofMQTTcanbenegotiatedoveranopen
port,suchas443.Checkwithyourserver/brokerprovidertoseeifALPNissupported
andwhichALPNprotocolandporttouse.
74

Axis V5925 Specifications

General

Type	IP security camera
PTZ control	Yes
Certification	55032 Class A, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class A, ICES-3(A)/NMB-3(A), VCCI Class A, RCM AS/NZS CISPR 32 Class A , KC KN32 Class A, KC KN35, IEC/EN/UL 62368-1, CAN/CSA C22.2 No. 62368-1, KC-Mark, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-14, IEC 60068-2-27, IEC 60068-2-78, NIST SP500-267
Placement supported	Indoor
Connectivity technology	Wired
Bit rate control	Variable Bit Rate (VBR)
Total megapixels	- MP
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Image quality adjustment	Brightness, Saturation, Sharpness
Video compression formats	AVC, H.264, H.265, HEVC, M-JPEG, MPEG4
Supported graphics resolutions	160 x 90, 1920 x 1080 (HD 1080)
Digital zoom	12 x
Optical zoom	30 x
Number of lenses	1
Focal length range	4.4 - 132 mm
Maximum aperture number	4.6
Minimum aperture number	1.4
Sensor type	CMOS
Optical sensor size	1/2.8 \
Pan range	-170 - 170 °
Pan speed	100 °/sec
Tilt angle range	-20 - 90 °
Camera shutter speed	1/10000 - 1 s
Minimum illumination	0.03 lx
Wi-Fi	-
Streaming method	Multicast
Ethernet interface type	Fast Ethernet
Supported network protocols	IPv4/v6, HTTP, HTTP/2, HTTPS , SSL/TLS , QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour, UPnP, SNMP v1/v2c/v3 (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCPv4/v6, ARP, SOCKS, SSH, SIP, LLDP, MQTT, Syslog, HDMI 1.4, 3G-SDI
Form factor	Dome
Mounting type	Ceiling/wall
Product color	Black, White
Housing material	Plastic
Sample rate	48 kHz
Audio formats supported	AAC-LC, ADPCM, LPCM
Security algorithms	802.1x RADIUS
Flash memory	512 MB
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Power source type	DC
Power consumption (max)	25 W
Power consumption (typical)	14 W
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 85 %
Harmonized System (HS) code	85258900

Weight and Dimensions

Width	136 mm
Height	180 mm
Weight	1500 g