Axis W10 Series - Page 11

AXISW10xBodyWornCameras
Troubleshooting
BehaviorWhatitmeansWhattodo
•LED:Allashred
•Beep:2x3
•Buzz:2x3
Auserisnotassignedtothecamera.Dockthecameraandassignausertoit,see
Assignausertoacamera.
LED:Dockingstatusashesamber
Generalerror.TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
LED:Dockingstatusashesamber,
Storagered
Errorwhenuploadingcontenttothe
systemcontroller.
Checktheconnectionbetweenthebodyworn
cameraandthedockingstation.Checkthe
connectionbetweenthedockingstationandthe
systemcontroller.Makesurethatthesystem
controllerisokay,seeDashboard.
•LED:Dockingstatus
ashesamber,Battery
red
•Beep:continuous
Thebatteryisnotcharging.
TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
•LED:Operationstatus
ashesgreen,Battery
red
Thebatteryisabouttorunout.Thisbehavioronlyoccurswhenthecameraprole
settingLowbatterywarningissettoPeriodicor
Periodicreinforced.
Thecameraneedscharging.
Ifthecameraisplacedinthedockingstation,
makesureit’sdockedproperly.
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