Axis W10 Series - Technical Issues, Clues, and Solutions

AXISW10xBodyWornCameras
Troubleshooting
BehaviorWhatitmeansWhattodo
•Beep:1everysecond
minute(Periodic),or3
everyminute(Periodic
reinforced)
•Buzz:1everysecond
minute(Periodic),or3
everyminute(Periodic
reinforced)
1.Thebodyworncameraisinshippingmodeuntilitisdockedandaddedtoabodywornsystem.Shippingmodeisapowersavingmodeused
fortransportationandstorage.
Technicalissues,clues,andsolutions
Issue
CauseSolution
Cameraisinshippingmode.
Addthecameratothebodywornsystem,
seeAddcameras.
Cameradoesn’tturnon.
Cameraisoutofbattery.Chargethecamera,seeChargingthe
camera.
Ifthatdoesn’thelp:
1.Pressandholdthepower
buttononthecamerafor4
seconds.
2.Dockthecameraandwait
untilit’scharged.
3.Undockthecameraandwait
forittorestart.
Orifyoudon’thaveaccesstoadocking
station:
1.Pressandholdthepower
buttononthecamerafor4
seconds.
2.UseaUSBchargertocharge
thecamera.SeeChargingthe
camera.
Cameradoesn'trecord.Camerastorageisfull.
Dockthecamera.
Recordingstarteddirectlyafterthe
camerawasturnedon,ordirectlyafter
thepreviousrecordingwasended.
–
Recordingstarteddirectlyafterthe
previousrecordingwasended.
–
Pre-buffervideoisnotcomplete.
Pre-buffertimeisshorterthancongured
inAXISBodyWornManager.
Whenusingthemaximumresolution
1080pinverycomplexsceneswitha
lotofmovement,orinlowlight,the
pre-buffermemorycangetfull.
–
Thelensisdirty.
Cleanthelens,seeCleaning
Imagelooksfoggy.
Theprotectivelmisstillonthelens
window.
Removetheprotectivelm.
LEDdisplaydoesn'twork.
Cameraisinsilentmodewhichturnsoff
thedisplay.
Pressthetopbuttonfor2seconds,see
Dailyuse
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