Axis W10 Series - Troubleshooting

AXISW10xBodyWornCameras
Troubleshooting
Troubleshooting
Cameraerrorfeedback
Usethebodyworncamerafeedbacktoidentifydifferenterrors.Thetablebelowshowsthedifferentcamerabehaviors,whatthey
mean,andhowtosolvetheproblem.
BehaviorWhatitmeansWhattodo
AllLEDsareoffwhenthecamerais
docked
Nouserisassignedtothecamera.•Ifyouareusingxedcamera
assignment,assignausertothe
camera,seeAssignausertoacamera.
•Ifyouareusingself-assigncamera
assignment,thismeansthatthe
cameraisreadytobeself-assigned.
Thecameraisinshippingmode
1
Addthecamerainthebodywornsystem,see
Addcameras.
•Nofeedback
•Cameradoesn’tstart
Thecamerahasrunoutofbattery.
Chargethecamera.
•LED:Operationstatus
amber
•Beep:2short,1long
•Buzz:2short,1long
Recordingnotpossible,SWerroror
otheroperationalerror.
TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
•LED:Sensorcamerared,
Operationstatusgreen
•Beep:1short
•Buzz:1short
Faultysensorcamera,orbodyworn
camera.
Disconnectthesensorcameratoeliminatebody
worncameraerror.Pressthetopbutton.If
thesensorcameraLEDisstillred,thenthereis
somethingwrongwiththebodyworncamera.
IfthesensorcameraLEDisoff,thenthereis
somethingwrongwiththesensorcamera.Try
replacingthesensorcamera.
LED:Allashamber
Thecameraisnotaddedinthebody
wornsystem.
Addthecameratothebodywornsystem,see
Addcameras.
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