Axisbodywornsolution
Maintenance
4.InsertaUSBstoragedevicewithexFATlesystem,intotheaffectedsystemcontroller.
5.EnteryourSuperadminpassphrase.
6.Enteranencryptionpassphrasefortherecordings.
7.ClickDownload.
Note
•Alwaysusetheprocedureabovetoretrieverecordingsbeforetryinganyothertroubleshootingsteps.
•DownloadingrecordingstoaUSBstoragedevicerequiresaccesstothehighestsecuritylevelinthebodywornsystem,
permittedusingtheSuperadminpassphrase.
•Werecommendusing7-Zip,whichsupportsAES-256encryptedarchives,toextractthedownloadedrecordings.Your
defaultzipapplicationmaynotsupportarchivesfromthebodywornsystem.
Adjustdateandtime
Allbodyworncamerasinthebodywornsystemgetthesamedateandtimeasthesystem.
Important
•WerecommendusingNTPserver(DHCP)orNTPstaticandfallbackserverasopposedtoManualtime,astheseensure
anaccuratesystemtime.
•Thetimeandtimezoneofyourbodywornsystemmustalwaysmatchthetimeandtimezoneofthecontentdestination.
•Ifthetimesetinthebodywornsystemisincorrect,timedifferencemaypreventtheGPSfromprovidinglocationdatain
therecording.
•Acorrectsystemtimeiscriticalwhenusingrecordingsasevidencematerial.
Tosetthedateandtime:
1.OpenAXISBodyWornManageronpage8
2.GotoSettings>Dateandtime.
Findoutwhereacameraisdocked
1.GotoDevices.
2.Openthecamerayou’relookingfor.
3.Thecamera’sdockinglocationisshowntogetherwithitscurrentstate.Forexample,StandingbyatSystemcontroller
1(serialnumber).
Systemrmware
Wesupportdifferentrmwaretracksforthebodywornsystem.Thisletsyouchoosethermwarebestsuitedforyoursystem,
whetheryouwantallthelatestfeaturesfromtheLatest(active)rmwaretrack,oryouprioritizestabilityfromtheLong-term
support(LTS)rmwaretrack.Throughassistedrmwareupgradeyougetnoticationswheneverthere’sanewversiononthetrack
thatyou’vechosen.
Note
Tousethisfeature,youmustrstturnonCloudextensions,seeCloudextensionsonpage22.
Tochoosearmwaretrack,gotoMaintenance>FirmwareandclickChangetrack.
Forrecommendationsonthermwaretrackmostsuitableforyoursystem,seeAXISOStracks.
37
To Next Page
Loading...
Need help?
General
