User Manual
Page 39 of 44
Troubleshooting
If you encounter any internet or wireless connectivity issues, please try the
following:
1. Unplug and plug the device.
2. Wait for the Smart LED Indicator to be in STEADY GREEN. Ensure that the
SMART LED has sufficient signal (preferably at two bars) to cover for
your wireless needs.
3. Check if the Ethernet cable connecting your Ethernet device to the
WL559E is PROPERLY connected.
4. Open a web browser and check if the WL559E is correctly connected
to a wireless network in your home.
If it is not, reconnect your WL559E to the router’s wireless network.
You may have to reconnect your wireless devices again to your
WL559E.
If it is, check if your wireless router has an ACTIVE internet
connection. You may try surfing a website to test this.
5. If the following instructions above did not work you may try the
following:
Plug the WL559E to a different power outlet.
Relocate the WL559E to an area which would provide it with better
router signal reception.
Perform a factory reset by pressing the Reset button for 10 seconds
and repeat the steps mentioned above.
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