4. Troubleshooting
4. TROUBLESHOOTING
About this chapter
This chapter enumerates all ICMP related error codes which can appear on the Touch Panel display of
the cinema projector or in the projector log files. Note that some codes have a warning and an error state.
Some only have an error state, others have only a warning state. In case of a “warning” the projector
remains to operate. Nevertheless, it is recommended to solve the problem which causing the “warning”
as soon as possible otherwise, the “warning” state may turn into an “error” state which will switch off the
projector consequently.
The codes are placed in ascending order to make it easier to look up the code and find an appropriate
solution.
Overview
• Troubleshooting checklist
4.1 Troubleshoo ting checklist
Code 10003: “system - error on power goo d” (Error)
Situation Solution
There is a problem with one
of the voltages.
Escalate the issue including a log package from the system.
Code 10004: “system - e rror on power sequencer” (Error)
Situation Solution
The power sequencer is
failing at startup.
Escalate the issue including a log package from the system.
Code 10005: “system - error on 0.9V power” (Error)
Situation Solution
The 0.9V power supply is not
there or is not correct.
Escalate the issue including a log package from the system.
Code 10006: “system - error on 2.5V power” (Error)
Situation Solution
The 2,5V power supply is not
there or is not correct.
Check the cables to the satellite boards. If the problem persists,
escalate the issue including a log package from the system.
Code 10007: “system - error on 3.3V power” (Error)
Situation Solution
The 3,3V power supply is not
there or is not correct.
Check the cables to the satellite boards. If the problem persists,
escalate the issue including a log package from the system.
R5906594 ICMP 09/11/2016 17