4. Troubleshooting
Code 10063: “gip - Slave ICMP: LTC is not locked” (Warning)
Situation Solution
The LTC connection with
the slave(s) seems to be
present, but the signal is not
valid (not playing).
Check the interconnection cable(s) between the master and the
slave(s).
Code 10064: “gip - Slave ICMP: LTC is not alive” (Warning)
Situation Solution
The LTC connection with the
slave projector could not be
established (not playing).
Check the interconnection cable(s) between the master and the
slave(s).
Code 10065: “gip - Slave ICMP: LTC is not locked” (Error)
Situation Solution
The LTC connection with
the slave(s) seems to be
present, but the signal is not
valid(whileplaying).
Check the interconnection cable(s) between the master and the
slave(s).
Code 10066: “gip - Slave ICMP: LTC is not alive” (Error)
Situation Solution
The LTC connection with the
slave projector could not be
established (while playing).
Check the interconnection cable(s) between the master and the
slave(s).
Code 10067: “gip - Slave ICMP not playing the same Videoframe”
(Error)
Situation Solution
The LTC communication
is OK, but the slave is at
a different frame than the
master.
Restart the master and slave projectors. If the problem persists,
escalate the issue including a log package from the system.
Code 10068: “gip - Slave ICMP receiving invalid LTC packages” (Error)
Situation Solution
The LTC connection with
the slave(s) seems to be
present, but the format is not
valid.
Check the interconnection cable(s) between the master and the
slave(s). Restart the master and slave projec
tors. If the problem
persists, escalate the issue including a log package from the system.
Code 10070: “system - I2C error reading environment temperature” (Error)
Situation Solution
There was a problem with
the temperature sensor that
monitors the environment
temperature.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
R5906594 ICMP 09/11/2016 23
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