4. Troubleshooting
Code 10544: “projector - macro not found” (Error)
Situation Solution
The requested macro was
not found on the projector.
Check the list of macros on the projector.
Check the connectivity between the ICMP and the projector.
Code 10560: “automation - engine not available - cue handling rejected” (Error)
Situation Solution
OBSOLETE OBSOLETE
Code 10561: “automation - internal login failed - player control no t available” (Er-
ror)
Situation Solution
The automation manager
could not login to the Player
and will not be able to execute
player actions.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10562: “automation - GPIO access error - GPIO status not available” (Warn-
ing)
Situation Solution
The physical status of GPI
and GPO cannot be read by
the system. GPI/O related
operations may not work
properly.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
Code 10563: “automation - device not supported - device ignored” (Warning)
Situation Solution
One of the devices from
the automation settings is
not supported in the current
ICMP version. The device
and related actions will be
ignored.
Check the ICMP version. Edit the automation settings to change or
remove the device and the related actions.
Code 10564: “automation - action not supported - action ignored” (Warning)
Situation Solution
One of the actions from the
automation settings is not
supported in the current
ICMP version. The action will
be ignored.
Check the ICMP version. Edit the automation settings to change or
remove the action.
Code 10565: “automation - invalid action parameters - action ignored” (Warning)
Situation Solution
One of the actions from
the automation settings is
configured with incorrect
parameters. The action will
be ignored.
Check the ICMP version. Edit the automation setti
ngs to change or
remove the action.
R5906594 ICMP 09/11/2016 31
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