4. Troubleshooting
Code 10681: “scheduler - invalid schedule t ime range - schedule update rejected”
(Error)
Situation Solution
The update of the schedule
is rejected because the
time range specified in the
schedule data is incorrect.
The Barco (Web) Commander or TMS applications should provide
schedule data with a correct range.
Code 10682: “scheduler - show t itle not found - cannot start show” (Warning)
Situation Solution
The scheduled show cannot
be started because it cannot
be found on the local storage.
Add the correct show or edit the schedule to play a correct show.
Code 10683: “scheduler - corrupted clips in the show - cannot start show” (Warn-
ing)
Situation Solution
The scheduled show cannot
be started because the
show contains clips that are
marked as corrupted.
Delete and re-ingest the corrupted clips or remove the corrupted clips
from the show.
Code 10684: “scheduler - incomplete clips in the show - cannot start show” (Warn-
ing)
Situation Solution
The scheduled show cannot
be started because the
show contains clips that are
marked as incomplete.
Re-ingest the incomplete clips or remove the incomplete clips from
the show.
Code 10685: “scheduler - system offl ine at show start time - show canceled”
(Warning)
Situation Solution
The scheduled show was not
started because the system
was offline at the time the
show should have started.
Nothing can be done, this occurred in the past. Make sure the system
is online at the right time for scheduled shows to play.
Code 10687: “scheduler - schedule w rite error - sch edule update rejected” (Error)
Situation Solution
An error occurred while
updating the schedule data.
Check the schedule data. Restart the projector. If the problem persists,
escalate the issue including a log package from the system.
Code 10688: “scheduler - login failed - player cont
rol not possible” (Error)
Situation Solution
The scheduler could not login
to the Player and will not
be able to play scheduled
shows.
Restart the projector. If the problem persists, escalate the issue
including a log package from the system.
44 R5906594 ICMP 09/11/2016
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