4. Troubleshooting
Code 10661: “ingest scan - CPL is corrupted - cannot play that CPL” (Error)
Situation Solution
The source DCP contains
one or more corrupted files
for the concerned CPL.
Request a new valid source DCP.
The system cannot parse
some files of the CPL from
the source DCP because
they are not supported.
Update the ICMP with a version that supports the DCP files if possible.
Code 10663: “ingest job - corrupted CPL - CPL might not play” (Warning)
Situation Solution
The CPL was ingested but
some assets from the source
DCP are corrupted and
playback could fail.
Depending on the corruption, the playback could succeed though
some frames could be wrongly decoded. It is best to ingest the CPL
again from a valid source DCP.
Code 10664: “ingest job - invalid CPL - CPL w ill not play” ( Error)
Situation Solution
The CPL was only partially
ingested and is marked as
incomplete. Some assets
from the source DCP are
missing or incomplete.
Request a new valid source DCP to ingest the complete CPL.
Code 10665: “ingest job - incomplete immersive sound - immersive sound will no t
play” (Warning)
Situation Solution
The immersive sound track
is not complete. Immersive
sound will not play.
A complete and valid DCP with all immersive sound assets should
be ingested.
Code 10666: “ingest job - corrupted immersive sound - immersive sound might
not play” (Wa rning)
Situation Solution
The immersive sound track is
corrupted. Immersive sound
might not play correctly.
A complete and valid DCP with all immersive sound assets should
be ingested.
Code 10680: “scheduler - invalid schedule format - schedule update rejected” (Er-
ror)
Situation Solution
The update of the schedule is
rejected because the format
of the schedule data is not
correct.
Check the format of the schedule data. More detaile
d information
might be found in the system log. Escalate the issue including a log
package from the system.
The update of the schedule is
rejected because the format
of the schedule data is not
supported by the current
version.
The Barco (Web) Commander or TMS version is more recent than the
ICMP. Check the ICMP version is up to date.
R5906594 ICMP 09/11/2016 43
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