4. Troubleshooting
Code 10706: “security - automatic clock adjustment out of budget - auto adjust-
ment not applied” (Maintenance)
Situation Solution
The secure clock cannot be
automatically adjusted to the
system clock because the
maximum budget of this year
has been consumed.
Contact the support.
Code 10707: “security - automatic clock adjustment configured - adjustment re-
jected” (Error)
Situation Solution
The manual adjustment
of the secure clock was
rejected because the
secure is configured to
be automatically adjusted on
the system clock.
Check the system clock management.
Code 10720: “license - license id already exists - add license rejected” (E
rror)
Situation Solution
The license cannot be added
because it is already present
on the system.
Any new license must have a different unique identifier.
Code 10721: “license - license invalid format - add license rejected” (Error)
Situation Solution
The license cannot be added
because it has an invalid
format.
Get a correct license file. Besurethefile doesn’t get corrupted when
copied over different devices.
The license cannot be added
because its format is not
supported by the current
ICMP version.
Update the ICMP or get a valid license for that version.
Code 10722: “license - license invalid signer thumbprint - add license rejected”
(Error)
Situation Solution
The license cannot be added
because its signer thumbprint
is not correct.
Report the error and request a new license.
Code 10723: “license - license invalid structure id - add license rejected” (Error)
Situation Solution
The license cannot be added
becauseitsstructureidis
incorrect.
Report the error and request a new license.
46 R5906594 ICMP 09/11/2016