4. Troubleshooting
Code 10905: “player - content ingest running - selection failed” (Error)
Situation Solution
The player cannot select
content because the content
is being ingested.
W ait for the end of ingest before playing the content.
Code 10906: “player - content check running - selection failed” (Error)
Situation Solution
The player cannot select
content because the content
integrity check is running.
Wait for the end of the integrity check before playing the content or
cancel the integrity check operation.
Code 10907: “player - c ontent not supported - selection failed” (Error)
Situation Solution
The player cannot select
content because it refers to
unsupported material.
Check the specification of the current version.
The player cannot select
content because it refers to
unsupported material in the
current version.
Check the specification of the current version.
Code 10908: “player - no valid clip found - selection failed” (Error)
Situation Solution
The player cannot select
content because it found no
validcliptoplay.
Check validity of selected clips.
Code 10909: “player - maximum clip count exceeded - selection failed” (Error)
Situation Solution
The player cannot select
content because it refers to
more than the allowed clip
count.
Reduce the number of clips in the show.
Code 10910: “player - maximum key count exceeded - selection failed” ( Error)
Situation Solution
The player cannot select
content because it refers to
more than the allowed asset
key count.
Reduce the number of encrypted clips in the show. Note that an
encrypted clips usually refers to several asset keys.
Code 10911: “player - incomplete content - selection fa iled” (Error)
Situation Solution
The player cannot select
content because it refers to
incomplete content.
Ingest the incomplete or missing clips.
50 R5906594 ICMP 09/11/2016