43
Tickets on
monitor does
not match
tickets coming
out of game.
Opto Sensor on ticket
dispenser dirty.
Faulty ticket dispenser.
Notch on tickets cut too
shallow.
Faulty cable. Disconnected,
loose or broken wires.
Faulty I/O Aux Board.
Blow dust from sensor and clean with
isopropyl alcohol.
Replace with working dispenser to isolate the
problem. (A5TD1)
Flip tickets and load upside-down to have large
cut notch toward opto sensor.
Check connectors from ticket dispensers to I/O
Aux board. Check for continuity.
Cables AACE15013 or AACE15014
Swap I/O Aux board with other player side,
making sure to change dipswitch settings.
(Left side both off, Right side dip 1 is on, 2 is off)
Replace I/O Aux Board. Part # AACB9604
Tickets do
not dispense
or Wrong
amount
dispensed.
Check for
the correct
amount of
tickets
showing on
Monitor
Tickets on
monitor does
match tickets
coming out of
game.
Settings in Menu are
incorrect.
Enter Menu and check certain areas:
Game Mode / Payment to Normal/ Tickets
Paper ticket ratio 2 to 1
Winner Tickets
Loser Tickets - Note: A tie is a loser.
Fixed tickets
TROUBLESHOOTING GUIDE
Problem Probable Cause Remedy
Monitor
not
working.
Power
down, wait
5 minutes
and power
up again.
Screen shows
“No Signal
Input”
Note:
Monitor must
be plugged in
for
motherboard
to boot up.
Monitor HDMI cable unplugged. There are 3 cables that are
connected together - A5CORD36, A5CORD37, and A5CORD51
Faulty or loose RAM
Large power connector unplugged on motherboard
Small power connector unplugged on motherboard
Faulty power supply -
Refer to Power Supply diagnostic section
Faulty motherboard - Replace faulty board.
(AAMB10E-HD)
Screen has
nothing at all
on power up.
Power cable un-
plugged from
Monitor.
Turn on Monitor.
Faulty monitor.
Ensure power is plugged into back of monitor,
down to power strip. There are multiple power
cords. A5CORD5003, A5CORD1, and A5CORD50
Install batteries in remote control and try using
remote control to power on monitor.
Replace monitor. (A5MO0065A)
Error on
screen at
power up.
Re-Boot
game to see if
problem still
exists.
Display shows
“Kernel panic –
unable to mount root”
Display stuck on
“Biostar”
Faulty or loose RAM, faulty
software, faulty motherboard
No SATA drive in motherboard. Check for power
connector
AAMB10E-HD
Note: Later games may have different colored sockets. The connections are the same.
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