26
TROUBLE SHOOTING GUIDE
Problem Probable Cause Remedy
Meters do not work.
Game meter will click at the start of
the game.
Ticket meter will click as tickets
come out of game and notch is
“seen” by dispenser.
Ensure correct number of
tickets are being dispensed
Disconnected, loose or
broken wires.
Faulty counter.
Check ticket values in menu. Test Ticket
Dispense in Diagnostic menu. Refer to Tickets
not dispensing troubleshooting section.
Check connections to I/O board. Cables #’s
AACE13011 and AACO1020
Replace counter. AACO1020.
Game not coining up.
Refer to “Card Swipe System
Installation” if installing card
system
Check for I/O board USB
cable communication.
Ensure game makes sound
when coin switch is triggered.
Game set to large amount of
credits per game.
Enter menu and ensure version is shown
If version is “Not Found”, refer to “I/O Aux Board
Issue” diagnostic Section.
Check coin switches—both should be wired
normally open. If one switch is “closed” the other
will not work either. Check wiring to I/O Aux Board.
(AACBL4A-DOOR, AACE13014)
Check Game Setup Menu.
Ensure Credits per Game is set. Default = 1
No Sound
Motherboard creates
sound, Audio board
amplifies it.
Volume set to zero in menu.
Ensure “Mute” is set to OFF
Disconnected, loose or broken
wires.
Faulty speaker.
Enter Volume & Attract Menu and verify:
Game Volume & Attract Volume is not zero
Check connections and reseat audio cable
from motherboard to Audio Amplifier board to
speakers. Cables # AACE8811, AACE13010,
A5CE2300 and A5CEAU010 to green socket.
Ensure 12 volts at AACE13022 cable from
power supply.
Unplug audio jack cable (A5CEAU010) from
motherboard, plug into MP3 player and see if
music is amplified and comes out of speaker.
If Yes - then motherboard is faulty.
If No - then I/O Aux Board may be faulty.
Replace speaker. AACE8811
Left and Right
Side cabinet
lighting not
working
LED’s to light up cabinet
sides receive 12 Volts DC
from the power supply
through the Power
Distribution Board.
Check for proper connection from power supply to Power
Distribution Board and then to LED strips.
Check continuity. (AACE13037, AACE13016,
AACB13004, A5PS1013)
Refer to “Power Distribution Power Out Wiring Diagram”
Instruction panel
lighting not
working
LED’s to light up
instruction panel receive
12 Volts DC from the
power supply through the
Power Distribution Board.
Check for proper connection from power supply to Power
Distribution Board and then to LED strips.
Check continuity. (AACE13018, AACE13008, A5PS1013)
Refer to “Power Distribution Power Out Wiring Diagram”
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