25
Problem Probable Cause Remedy
Game not coining up.
.
Check for I/O board USB
cable communication.
Ensure game makes sound
when coin switch is triggered.
Game set to large amount of
credits per game.
Refer to “I/O Aux Board Issue” diagnostic
Section.
Check coin switches—both should be wired
normally open. If one switch is “closed” the other
will not work either. Check wiring to I/O Board.
(AACBL4A-DOORA, AACE8006)
Check Game Setup Menu. Ensure Coins/Credits
per Game is set. Default = 4.
No Sound
Motherboard creates
sound, Audio board
amplifies it.
Volume set to zero in menu.
Ensure “Mute” is set to OFF
Disconnected, loose or broken
wires.
Faulty speaker.
Enter Volume & Attract Settings Menu and
verify:
Game Volume & Attract Volume is not zero
Check connections and reseat audio cable
from motherboard to Audio Amplifier board to
speakers. Cables # AACE8811, AACE8001,
A5CE2300 and A5CEAU010 to green socket.
Ensure 12 volts at CE8015 cable from power
supply.
Unplug audio jack cable (A5CEAU010) from
motherboard, plug into MP3 player and see if
music is amplified and comes out of speaker.
If Yes - then motherboard is faulty.
If No - then Newgen may be faulty.
Replace speaker. AACE8811
Marquee Lights
are not on.
(60 Watt 110 VAC)
Faulty Light Bulb
Faulty Cable
Faulty outlet strip
Replace bulb. Part # A5LI0003
(60 Watt 110 VAC)
Check for proper connection from bulb to Power Strip. Check
continuity. (AACE8868, AACE8018, A5SP4100, A5CORD1)
Swap power cord into next socket. Replace strip (AACE8020)
Menu Buttons do
not work.
Swap connectors at the 2
buttons.
Pinched, broken, or
disconnected wiring
Main board faulty.
Replace button if problem stays with button.(AAPB2700)
Inspect crimp to ensure good connection.
Check connections from menu buttons to I/O board.
Check continuity on wires. (AAPB2700, AACE8005)
Replace I/O Board. (AACB9604)
TROUBLESHOOTING GUIDE
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