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BenQ V5000i - Troubleshooting Common Issues; Power and Picture Problems; Image Focus and Remote Control Issues

BenQ V5000i
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Troubleshooting 48
Troubleshooting
The projector does not turn on.
Cause Remedy
There is no power from the power cord.
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure that
it is switched on.
Attempting to turn the projector on again
during the cooling process.
Wait until the cooling down process has completed.
No picture
Cause Remedy
The video source is not turned on or
connected correctly.
Turn the video source on and check that the signal
cable is connected correctly.
The projector is not correctly connected to
the input signal device.
Check the connection.
The input signal has not been correctly
selected.
Select the correct input signal with the SOURCE key.
The lens cover is still closed. Open the lens cover.
Blurred image
Cause Remedy
The projection lens is not correctly focused. Adjust the focus settings.
The projector and the screen are not aligned
properly.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
The lens cover is still closed. Open the lens cover.
Remote control does not work.
Cause Remedy
The batteries are out of power. Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.

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