Binder BF 720 - Sending the Chamber Back to BINDER Gmbh

BD / BF / ED / FD / FED (E3.1) 02/2022 page 70/116
Fault description
Possible cause
Required measures
Temperature (continued)
Chamber doesn’t heat up. Heat-
ing icon is displayed.
Defective heating element.
Contact BINDER service.
Defective semiconductor relay.
Chamber doesn’t heat up. No
heating icon in the display. Con-
troller display working.
Timer run off.
Re-program the timer or turn it off.
Defective semiconductor relay.
Contact BINDER service.
Defective controller.
BD, BF: Alarm message “!TProt”
is displayed
Safety device class 3.1 has re-
sponded.
Check the settings of the tempera-
ture set-point and of the safety de-
vice class 3.1 (chap. 7.3).
ED, FD, FED: Chamber without
function. Alarm message “!TLim”
is displayed
Safety device class 2 has
turned off the chamber.
Let cool down the chamber. Check
the settings of the temperature set-
point and of the safety device class
2 (chap.
7.3). If appropriate, select
suitable limit value.
Defective safety device class
2.
Contact BINDER service.
Deviations from the indicated
heating-up times.
Chamber fully loaded.
Load the chamber less or consider
longer heating-up times.
Controller
Message „1999” in the controller
display
Sensor rupture between sen-
sor and controller.
Contact BINDER service.
Fault description
Possible cause
Required measures
Miscellaneous
BF, FD, FED: The fan doesn’t
turn or turns too slowly.
BF, FED:
Fan speed set too
low
BF, FED: Set fan speed to 100%
Defective fan.
Contact BINDER service.
14.4 Sending the chamber back to BINDER GmbH
If you return a BINDER product to us for repair or any other reason, we will only accept the product upon
presentation of an authorization number (RMA number) that has previously been issued to you. An au-
thorization number will be issued after receiving your complaint either in writing or by telephone prior to
your sending the BINDER product back to us. The authorization number will be issued following receipt of
the information below:
• BINDER product type and serial number
• Date of purchase
• Name and address of the dealer from which you bought the BINDER product
• Exact description of the defect or fault
• Complete address, contact person and availability of that person
• Exact location of the BINDER product in your facility
• A contamination clearance certificate (chap. 18) must be faxed in advance
The authorization number must be applied to the packaging in such a way that it can be easily recognized
or be recorded clearly in the delivery documents.
For safety reasons we cannot accept a chamber delivery if it does not carry an authorization
number.
Return address:
BINDER GmbH, Abteilung Service
Gänsäcker 16, 78502 Tuttlingen, Germany