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Bizerba SC II 800 - User Manual

Bizerba SC II 800
107 pages
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Retail scale SC II
System Class II
Operating instructions
as from program version 1.29 (with CD)
61429850113 en-US

Table of Contents

Questions and Answers

  • S
    smithjoannSep 4, 2025
    What does 'Apply weight' mean on Bizerba SC II 800?
    • A
      Adam FloresSep 4, 2025
      If your Bizerba Scales display 'Apply weight' during sales, registration is only performed for a weight-dependent PLU after a load change.
  • B
    Brittany HarveyAug 25, 2025
    How to fix Bizerba SC II 800 display if it does not illuminate?
    • S
      Shane EvansAug 25, 2025
      If the display of your Bizerba Scales does not illuminate, the issue might be due to a lack of supply voltage or incorrect display settings. First, ensure the power cable is properly connected and the mains switch is turned on. If the display remains dark, reset the display settings by confirming the key sequence: +.
  • B
    Benjamin RoblesAug 25, 2025
    Why is my Bizerba SC II 800 printer not printing?
    • K
      Kristina GarrettAug 26, 2025
      If your Bizerba Scales printer won't print, it might be because the print bar is open. Make sure to close the print bar correctly.
  • T
    Travis BennettSep 12, 2025
    What does 'Customer no. is already used by Operator: XXX' mean on Bizerba SC II 800?
    • C
      Chase BenjaminSep 12, 2025
      If your Bizerba Scales display 'Customer no. is already used by Operator: XXX' during sales during overlapping service with customer/operator link, the customer no. is occupied by another operator. Undo the customer/operator link.
  • W
    Walter DuffySep 18, 2025
    What does 'Unbuffered heap is too highly fragmented' mean on Bizerba SC II 800?
    • G
      Gary CortezSep 18, 2025
      If your Bizerba Scales display 'Unbuffered heap is too highly fragmented' in conjunction with multi-line text editors, the text editor cannot be created in the unbuffered RAM area. Switch the SC II off and on to delete and redefine the unbuffered area.
  • J
    Jonathan RasmussenSep 7, 2025
    What does 'No ticket data existing' mean on Bizerba SC II 800?
    • A
      alexandrawilliamsSep 7, 2025
      If your Bizerba Scales display 'No ticket data existing' during sales when entering the ticket no. with the 'Enter ticket no.' key, check that the entered ticket no. is correct and re-enter it.
  • R
    Robert MartinAug 31, 2025
    What does 'Incorrect check digit' mean on Bizerba SC II 800?
    • D
      Daryl RollinsAug 31, 2025
      If your Bizerba Scales display 'Incorrect check digit' when scanning a PLU, check the barcode print format for dot omissions. If the EAN no. was entered manually via the keyboard, check the entry.
  • S
    Sue MosesSep 23, 2025
    What does 'Operator invalid' mean on Bizerba Scales?
    • A
      Adrian NobleSep 23, 2025
      If your Bizerba Scales display 'Operator invalid' during sales, the SC II is set in 'Configuration' / 'Device settings' such that multiple operation is not permitted. If an operator has started a ticket at a device, the next operator cannot begin until the first operator has pressed 'Total'.
  • M
    Martin HoldenSep 14, 2025
    What does 'Seasonal PLU locked' mean on Bizerba SC II 800 Scales?
    • N
      Nicole CruzSep 14, 2025
      If your Bizerba Scales display 'Seasonal PLU locked' when a PLU is opened, switch off the menu item 'PLU locked' in the menu 'PLU maintenance' / 'Other'.
  • J
    julietorresAug 28, 2025
    What to do if Bizerba SC II 800 Scales say 'Please press key'?
    • B
      Brittany HawkinsAug 28, 2025
      If your Bizerba Scales display 'Please press key' when self-service mode is activated, press the button.

Summary

About these instructions

Warnings

Details danger levels (DANGER, WARNING, CAUTION, NOTICE) and their meanings.

About the device

Intended use

Specifies the device's purpose as a high-quality system scale for counter sales.

Verification information

Details metrological requirements and verification procedures for EU and non-EU countries.

Operating conditions

Outlines essential operating conditions like temperature, humidity, installation surface, and power supply.

Power supply

Details the requirements for connecting the device to a power source.

Safety instructions

System-related sources of hazards

Identifies potential hazards related to the system, including electrical risks.

Requirements for operating personnel

Specifies necessary training and responsibilities for personnel operating the device.

Installation

Installation and assembly

Guides through the physical installation, including leveling and connections.

Check the electric connection

Instructions for verifying the electrical connections before powering on.

Device and operating controls

Key functions

Explains the configuration and standard functions of various keys.

Operation

Switching device on

Step-by-step instructions for powering on the scale and initial display.

SC II 100 K;B

Specific operating procedures for the SC II 100 K/B model, including sales settings.

PLU call-up

Covers methods for retrieving product data (PLU) for sales.

Operating procedure after PLU call-up

Details the steps following a PLU call-up, including registration and unit price input.

Registering manual weight input (depending on country)

Describes how to manually enter weight for "weighed" product types.

Operation procedure without PLU call-up

Steps for selling items without using PLU call-up, involving manual price input.

Cancellation

Procedures for canceling articles before finishing a sale.

Tare

Comprehensive section on tare functions, including balancing and known tare.

Tare balancing for unknown tare values

How to weigh and apply tare for unknown containers or items.

Tare balancing with known tare

Procedures for entering and using known tare values.

PLU tare

Using tare values associated with specific PLUs.

Self-service mode

Operating the scale in a self-service mode for customer transactions.

Cash register functions

Using the scale as a cash register, including pay-in/pay-out and cashier functions.

Sale of articles with different price types

Managing articles with various pricing methods like graduated prices or discounts.

n*quantity grad.

Applying discounts or free items based on quantity thresholds.

n*amount grad.

Applying discounts based on total amount thresholds.

Obligatory input for piece price for piece-price articles

Ensuring piece count is entered for specific article types.

Sale with weight-fixed-price article

Handling articles with fixed prices based on weight, with various PLU types.

Troubleshooting

Fault description

Lists common faults, their possible causes, and recommended solutions.

Messages

Explains various text messages, their causes, and remedies for error rectification.

Maintenance

Cleaning

General instructions and safety precautions for cleaning the device.

Cleaning device

Detailed steps and warnings for cleaning the scale itself.

Cleaning the printer

Procedures for cleaning the printer components, including the thermal strip.

Bizerba SC II 800 Specifications

General IconGeneral
ApplicationRetail
DisplayLCD with backlight
InterfacesEthernet, RS-232
Operating SystemLinux
Power supply110-240 V AC, 50/60 Hz

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