Continuous motion in the picture causes false
alarms, e.g. escalators.
Mask out the disturbing image area (for
smoke).
Smoke detection will be deactivated in this
mask.
Temporary motion causes false alarms, e.g.
roller shutter.
Mask out the disturbing image area (Add
smoke time region).
Smoke detection will be delayed in this mask.
Vibrations at the camera site
Problem Solution
Vibrations are transferred to the camera. Avoid vibrations at the camera site.
Camera picture is trembling. Make sure the camera is firmly mounted.
The camera position changed because of
vibrations.
Move the camera to its initial position and
check the field of view. Make sure the camera
is firmly mounted.
No alarm transmission
Problem: Alarms are visible in the web browser but there is no alarm transmission to the
video client.
Solution:
– Check network connection and settings (Configuration -> Network)
– Check relay connection and settings (Alarm > Interfaces > Alarm Outputs)
– Check fire detection settings (Configuration > Alarm > Fire detection)
– Check the video client settings
No fire detection
– Problem: No detection of fire.
– Solution:
– Check fire detection settings (Configuration > Alarm > Fire detection)
– Check mask settings
– Check privacy mask settings
– Check the focus of the lens (Configuration -> Camera -> Installer Menu -> Lens
Wizard... -> )
– Check obstructions in the field of view
– Check the detection area
– Check minimum/maximum distance to fire
Image quality
Interference of the camera image
Small image areas or the whole image area are affected by interferences.
9.1.4
9.2
9.3
9.4
44 en | Troubleshooting AVIOTEC IP starlight 8000
2017.06 | 6.0 | F.01U.318.200 Operation manual Bosch Sicherheitssysteme GmbH
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