34 en | Service and repair DIVAR IP all-in-one 4000
2022-10 | V02 | F.01U.407.904
Installation manual
Bosch Security Systems B.V.
8 Service and repair
The storage system is backed by a 5-year service level agreement. Issues will be handled
according to Bosch service and support guidelines.
The storage equipment is shipped with an original manufacturer service and support
agreement for hardware.
The Bosch technical support is the single point of contact in case of failure but the service and
support obligations are fulfilled by the hardware manufacturer or a partner.
To enable the manufacturer's service and support organization to fulfill the defined service
levels, the system must be registered. Otherwise, the defined service level cannot be provided
but only best effort.
To register your product:
– Scan the QR code that you find on the device itself, in the delivered registration leaflet, or
in this manual (refer to
Product registration, page 12
).
or
– Go to the following webpage: https://www.boschsecurity.com/product-registration/
Refer to
– Product registration, page 12
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