AVIOTEC IP starlight 8000 Troubleshooting | en 49
Bosch Sicherheitssysteme GmbH Operation manual 2019.01 | 10 | F.01U.318.200
Smoke detection will be delayed in this mask.
9.1.4 Vibrations at the camera site
Problem Solution
Vibrations are transferred to the camera. Avoid vibrations at the camera site.
Camera picture is trembling. Make sure the camera is firmly mounted.
The camera position changed because of
vibrations.
Move the camera to its initial position and
check the field of view. Make sure the camera
is firmly mounted.
9.2 No alarm transmission
Problem: Alarms are visible in the web browser but there is no alarm transmission to the
video client.
Solution:
– Check network connection and settings (Configuration->Network)
– Check relay connection and settings (Alarm > Interfaces > Alarm Outputs)
– Check fire detection settings (Configuration > Alarm > Fire detection)
– Check the video client settings
9.3 No fire detection
– Problem: No detection of fire.
– Solution:
– Check fire detection settings (Configuration > Alarm > Fire detection)
– Check mask settings
– Check privacy mask settings
– Check the focus of the lens (Configuration->Camera->Installer Menu->Lens
Wizard...->)
– Check obstructions in the field of view
– Check the detection area
– Check minimum/maximum distance to fire
9.4 Image quality
Interference of the camera image
Small image areas or the whole image area are affected by interferences.
Problem Solution
Artificial light, e.g. fluorescent light, causes
flickering of the camera image.
Go to Installer Menu > ALC mode and
change to fluorescent mode.
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