What to do if my Bosch Security Camera does not operate?
If your Bosch Security Camera isn't operating, the issue might stem from a power failure. Check the power supply to ensure it's functioning correctly. Also, verify whether PoE+ or a 24 V auxiliary input is being used. Another potential cause is faulty cable connections, so inspect all cables, plugs, contacts, and connections to confirm they are secure and in good working order.
What to do if my Bosch Security Camera is not operational after a firmware upload?
If your Bosch Security Camera is not operational after a firmware upload, it may be due to a power failure during programming. In this case, have the unit checked by Customer Service and replace it if necessary. Alternatively, the issue might be an incorrect firmware file. To resolve this, enter the IP address of the unit followed by /main.htm in your Web browser and repeat the upload, ensuring that you only use CPP14 firmware files.
Why is my Bosch Security Camera not connecting and transmitting images?
If your Bosch Security Camera isn't connecting or transmitting images, it could be due to several reasons. First, verify all configuration parameters, and if needed, reset to factory default. Second, check all cables, plugs, contacts, and connections to ensure they are properly installed. Third, confirm the IP addresses are correct by pinging them. Fourth, test the data transmission within the LAN using ping. Finally, if the maximum number of connections has been reached, wait until a connection becomes available and try again.
How to fix empty fields in web browser when using Bosch FLEXIDOME multi 7000i IR?
If your web browser displays empty fields while using the Bosch Security Camera, it might be due to an active proxy server in your network. To resolve this, create a rule in your local computer's proxy settings to exclude local IP addresses.
General| Video Compression | H.265, H.264, MJPEG |
|---|---|
| Operating Temperature | -40 °C to +60 °C (-40 °F to +140 °F) |
| Ingress Protection | IP66 |
| Impact Protection | IK10 |
| Vandal Proof | Yes |
| IR Illumination | Up to 30 m (98 ft) |
| Lens | Varifocal lens |
| Audio | Two-way audio |
| Environment | Indoor/Outdoor |
| Infrared (IR) LEDs | Yes |
| Frame Rate | Up to 30 fps |
| Power Source | PoE (IEEE 802.3at) |
| Intelligent Video Analytics | Yes (built-in) |
| Sensor Type | 1/1.8" CMOS |
| Camera Type | Multi-sensor dome camera |
Explains symbols and notations used in the manual for special situations.
States that installation should only be performed by qualified personnel in accordance with codes.
Lists essential safety guidelines for device operation, including cleaning, heat sources, and servicing.
Describes the FLEXIDOME multi 7000i IR camera's features like four independent imagers and 360° IR lighting.
Specifies the camera is designed for professional IP video surveillance solutions and requires trained personnel.
Explains accessing the camera via web browser, live viewing, and recording functions.
Discusses using the camera with other Bosch applications like download store, Video Security Client, and Bosch Video Client.
Instructions for unpacking the equipment, handling with care, and notifying about damaged items.
Lists all components included in the camera package, such as mounting plate, camera base, and accessories.
Details pre-installation steps, required materials, and tools like screws, drills, and software.
Information on network connectivity, supported PoE standards (PoE++, PoE+), and power supply options.
Explains how to install the mounting plate on various surfaces and electrical boxes using different holes.
Step-by-step guide for mounting the plate onto a surface without using conduit.
Guide for installing the mounting plate using the NDA-7051-CA conduit adapter.
Instructions for installing the camera base onto the mounting plate and preparing for local storage.
Preparatory steps before installing the camera base, including local storage setup and grounding.
Initial steps for securing the camera base during installation, including grounding and cable routing.
Instructions for connecting the network cable and auxiliary power, ensuring IP66 protection.
Guide for connecting a USB dongle and using the Bosch Project Assistant app for wireless configuration.
Instructions for adjusting the position of the four camera lenses for optimal coverage and flexibility.
Step-by-step guide for panning the lenses to achieve the desired position and 360° overview.
Details how to tilt the lenses for specific viewing angles, overlap, and 360° overview.
Instructions for rotating the lenses to set the required position and orientation.
Guide for rolling the lenses to achieve horizontal leveling and correct image orientation.
Steps to position and securely attach the camera dome cover to the camera base.
Lists optional accessories for mounting the camera, such as interface plates and conduit adapters.
Instructions for using the Bosch Project Assistant app on mobile devices for initial wireless configuration.
Explains using a web browser for configuration and details network setup like IP acquisition and secure network configuration.
Information about the Bosch Video Client application for viewing, operating, and administering surveillance cameras.
Describes the Video Security Client application for local/remote monitoring and dewarping capabilities.
A table listing common malfunctions, their possible causes, and suggested solutions for troubleshooting.
Explains how to use the ping command to test network connectivity and device responsiveness.
Provides guidance on contacting customer service and gathering essential version information for support.
Detailed instructions for cleaning the camera's bubble interior and exterior, and lens cleaning.
States that the unit has no user-serviceable parts and refers all repairs to qualified specialists.
Steps to reset the camera to its factory default settings by accessing the reset button.
Instruction to pass the device with its installation manual when transferring ownership.
Guidance on disposing of old electrical and electronic equipment responsibly according to local regulations.
Provides the physical dimensions of the camera in millimeters and inches.
Lists the comprehensive technical specifications for the camera, including power, sensor, optical, and network details.
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