What to do if Bosch IP Camera has no network connection?
If your Bosch IP Camera has no network connection, check all network connections to ensure they are properly established. Confirm that the distance between any two Ethernet connections doesn't exceed 100 m (328 ft). If you're behind a firewall, ensure that the Video Transmission mode is set to UDP.
How to fix Bosch IP Camera reboots frequently?
If your Bosch IP Camera reboots frequently, it might have an improper network connection. Try testing the camera with another power supply. Also, check the Bosch website for a software update that might address the issue.
What to do if Bosch IP Camera moves when attempting to move other cameras?
If your Bosch IP Camera moves when you attempt to move other cameras, check that the camera’s IP address is properly set. If the camera’s IP address is not set, use Configuration Manager to confirm that two cameras do not have the same IP address. If they do, change the address of one of the cameras.
Why is Bosch IP Camera picture dark?
If the optical image from your Bosch IP Camera is dark, check that the Gain Control is set to High and that the Auto Iris Level is set to the appropriate level.
How to fix no camera control on Bosch IP Camera?
If you have no control over your Bosch IP Camera, ensure that the LAN cable has a secure and good connection. Try refreshing the browser and make sure the video is updated. You can also cycle the camera's power off and on, or reboot the computer. For further assistance, refer to Status Code 17 in Error Codes.
What to do if Bosch IP Camera does not operate at low temperatures?
If your Bosch IP Camera doesn't operate as expected after exposure to extreme low temperatures, allow the camera to warm up. If the camera still doesn't operate after warming up, reset it by typing “/reset” at the end of the camera's IP address in your web browser. For further assistance, refer to Status Code 7 in Error Codes.
How to fix weak contrast on Bosch IP Camera?
If the contrast on the screen of your Bosch IP Camera is too weak, adjust the contrast feature of the monitor. If the camera is exposed to strong light, change the camera position. You can also adjust the Optical or thermal camera picture settings for your scene as described in Picture Settings or Picture Settings Thermal in the User Manual.
Why is background too bright on Bosch IP Camera?
If the background is too bright to see the subject in your Bosch IP Camera's optical image, turn on backlight compensation.
How to improve poor quality thermal image on Bosch IP Camera?
If the thermal image from your Bosch IP Camera is of poor quality, adjust the thermal camera settings to optimize the image quality. Refer to section on Thermal Camera Settings in Operation Manual.
What to do if there is no video on my Bosch Security System?
First, ensure the main power supply is on. If using 24VAC, verify the voltage at the camera is between 21VAC and 30VAC. If using High PoE, check the midspan lights for correct operation, consulting the midspan manual if needed. Check if you can access a web page. If you can, cycle the camera's power and ensure the optical camera iris isn't closed. If the problem persists, switch the stream to M-JPEG or reinstall the latest Video SDK. If you cannot access a web page, use Configuration Manager to identify the correct IP address. Also, verify that there is 24 V output from the transformer and check the integrity of all wires and connectors to the camera.
General| Camera Type | PTZ |
|---|---|
| Resolution (Thermal) | 640 x 480 |
| Ingress Protection | IP68 |
| IK Rating | IK10 |
| Video Compression | H.265, H.264, MJPEG |
| IP Rating | IP68 |
| Optical Zoom | 30x |
| Field of View (Optical) | 65.6° to 2.3° (Horizontal) |
| Operating Temperature | -40°C to +65°C |
| Power Supply | PoE+ (IEEE 802.3at) |
| Power Source | PoE |
| Sensor Type | 1/2.8-inch CMOS |
| Day/Night | Yes |
| Analytics | Intelligent Video Analytics |
Specifies the recommended hardware and software for browser-based camera access.
Details the process of connecting to the camera via its IP address using a web browser.
Explains how to set up and manage the device's service-level password for security.
Describes the main interface for viewing live video and controlling the camera.
Explains how to access and modify the camera's settings and application interface.
Details how to access and play back recorded video sequences.
Manage live streams, PTZ, zoom, iris, focus, and network connection.
Set, store, and recall camera positions and tours.
Use keyboard commands and enable automatic object tracking for smooth operation.
Utilize 360° scan, autopan, and monitor recording status.
Save snapshots, live recording, full-screen, app, date/time, and audio settings.
Guide on choosing between different recording streams for playback.
Steps for limiting searches by time range, date, and other parameters.
Instructions on how to select and save video sequences from the browser.
Features for navigating and controlling video playback using the time bar and controls.
Setting unique names and IDs for the camera and its video streams.
Managing user access levels, passwords, certificates, and directory servers.
Setting date/time formats, synchronizing with PC, and configuring time zones.
Customizing overlays like camera names, logos, time, and alarm messages on the video.
Adapting the web interface appearance, including company/device logos and language.
Customizing the LIVE page with options for audio, snapshots, recording, and streams.
Configure variants, base frame rate, coding, orientation, SC settings, reboot, factory defaults.
Set camera position, perspective for VCA, and calibration methods including Sketch.
Configuring pan/tilt/zoom speeds, limits, inactivity, auto pivot.
Overview of image recording options to iSCSI systems or local storage.
Configure iSCSI/local storage, manage media, and recordings.
Define recording profiles and schedule recordings based on time and days.
Monitor the camera's recording activity and status information.
Configure how the camera connects and responds to alarms, including IP addresses.
Set up VCA profiles, analysis types, tamper detection, and aggregation time.
Masking specific areas of the scene to exclude them from analysis or privacy.
Configure audio alarms and send e-mail notifications for alarm events.
Create custom alarm scripts and define rules for inputs activating outputs.
Configure alarm triggers for inputs and define relay operations for outputs.
Setting up serial port functions, camera IDs, baud rates, and interface modes.
Activating and deactivating various network services like HTTP, FTP, SNMP, etc.
Configure IP addresses (IPv4/IPv6), subnet masks, gateways, DNS, and browser ports.
Enabling and configuring Dynamic DNS service for internet access via host name.
Configure network operation modes, cloud state, authentication, and identity.
Setting up multicast for simultaneous reception by multiple receivers.
Configuring image posting to servers (FTP/Dropbox) and account settings.
Configuring IPv4 filters and encryption parameters for secure network traffic.
Update firmware, check upload history, download configurations, and maintenance logs.
Managing software licenses and adding/deleting security certificates.
Configuring log levels, viewing diagnostic test results, and system overview.
Optimize camera life with guard tours, preset tours, illumination, and PoE guidelines.
Set up and optimize object tracking using IVA, including guidelines for smooth operation.
Customizing the web interface by uploading a user-defined logo.
Display and set camera pan/tilt angles and compass heading.
Operate the camera's wiper and washer system using Bosch or Pelco protocols.
Explains the internal process to improve thermal image quality via FFC.
How VCA events and trajectories appear on the live stream with metadata fusion.
Understanding VCA marks (boxes, lines) for visible and thermal imagers.
Common problems like no camera control, network issues, and image quality problems.
Specific steps for thermal image quality issues like noise, focus, and dark pictures.
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