How to troubleshoot no network connection on Bosch Security System?
Check all network connections to ensure they are properly connected. Also, make sure that the maximum distance between any two Ethernet connections is 100 m (328 ft) or less. If everything seems OK, and you are behind a firewall, ensure that the Video Transmission mode is set to UDP.
How to fix no network connection on Bosch Security Camera?
If you have no network connection with your Bosch Security Camera, check all network connections and ensure that the maximum distance between any two Ethernet connections is 100 m (328 ft) or less. If you are behind a firewall, ensure that the Video Transmission mode is set to UDP.
Why does my Bosch Security System camera reboot frequently?
Try testing your camera with another power supply. Also, check the Bosch website for a software update that might address the issue.
What to do if my Bosch Security System camera moves when attempting to move other cameras?
Verify that the camera’s IP address is properly set. Use Configuration Manager to confirm that two cameras do not have the same IP address. If they do, change the address of one of the cameras.
How to improve weak contrast on Bosch Security System screen?
Adjust the contrast feature of the monitor. If the camera is exposed to strong light, change the camera position. You can also adjust the Optical or thermal camera picture settings for your scene.
Why is the picture dark on my Bosch Security System (optical image)?
Check that the Gain Control is set to High and that the Auto Iris Level is set to the appropriate level.
What to do if Bosch Security System camera doesn't work after extreme cold?
Allow the camera to warm up for 60 minutes before attempting PTZ operations. If the camera still does not operate after this warm-up period, reset the camera by typing “/reset” at the end of the IP address of the camera in your web browser. For additional help, refer to Status Code 7 in Error Codes.
How to fix too bright background on Bosch Security System (optical image)?
Turn on backlight compensation.
Why no OSD messages appear on my Bosch Security System?
Bosch’s Video SDK is required to display OSD messages. Video management software from third parties does not use the SDK.
What to do if “High Shock Event” appears on my Bosch MIC IP fusion 9000i Security Camera?
If the Bosch Security Camera experienced a high shock event, inspect the mechanical parts and screws, especially on the yoke arms. If there's severe damage, discontinue use and contact the Bosch Service Center. If no damage is visible, either cycle the power on the camera or send the command AUX OFF 65 to remove the OSD message.
General| Camera Type | PTZ |
|---|---|
| Resolution (Thermal) | 640 x 480 |
| Ingress Protection | IP68 |
| IK Rating | IK10 |
| Video Compression | H.265, H.264, MJPEG |
| IP Rating | IP68 |
| Optical Zoom | 30x |
| Field of View (Optical) | 65.6° to 2.3° (Horizontal) |
| Operating Temperature | -40°C to +65°C |
| Power Supply | PoE+ (IEEE 802.3at) |
| Power Source | PoE |
| Sensor Type | 1/2.8-inch CMOS |
| Day/Night | Yes |
| Analytics | Intelligent Video Analytics |
Specifies the recommended hardware and software for browser-based camera access.
Details the process of connecting to the camera via its IP address using a web browser.
Explains how to set up and manage the device's service-level password for security.
Describes the main interface for viewing live video and controlling the camera.
Explains how to access and modify the camera's settings and application interface.
Details how to access and play back recorded video sequences.
Manage live streams, PTZ, zoom, iris, focus, and network connection.
Set, store, and recall camera positions and tours.
Use keyboard commands and enable automatic object tracking for smooth operation.
Utilize 360° scan, autopan, and monitor recording status.
Save snapshots, live recording, full-screen, app, date/time, and audio settings.
Guide on choosing between different recording streams for playback.
Steps for limiting searches by time range, date, and other parameters.
Instructions on how to select and save video sequences from the browser.
Features for navigating and controlling video playback using the time bar and controls.
Setting unique names and IDs for the camera and its video streams.
Managing user access levels, passwords, certificates, and directory servers.
Setting date/time formats, synchronizing with PC, and configuring time zones.
Customizing overlays like camera names, logos, time, and alarm messages on the video.
Adapting the web interface appearance, including company/device logos and language.
Customizing the LIVE page with options for audio, snapshots, recording, and streams.
Configure variants, base frame rate, coding, orientation, SC settings, reboot, factory defaults.
Set camera position, perspective for VCA, and calibration methods including Sketch.
Configuring pan/tilt/zoom speeds, limits, inactivity, auto pivot.
Overview of image recording options to iSCSI systems or local storage.
Configure iSCSI/local storage, manage media, and recordings.
Define recording profiles and schedule recordings based on time and days.
Monitor the camera's recording activity and status information.
Configure how the camera connects and responds to alarms, including IP addresses.
Set up VCA profiles, analysis types, tamper detection, and aggregation time.
Masking specific areas of the scene to exclude them from analysis or privacy.
Configure audio alarms and send e-mail notifications for alarm events.
Create custom alarm scripts and define rules for inputs activating outputs.
Configure alarm triggers for inputs and define relay operations for outputs.
Setting up serial port functions, camera IDs, baud rates, and interface modes.
Activating and deactivating various network services like HTTP, FTP, SNMP, etc.
Configure IP addresses (IPv4/IPv6), subnet masks, gateways, DNS, and browser ports.
Enabling and configuring Dynamic DNS service for internet access via host name.
Configure network operation modes, cloud state, authentication, and identity.
Setting up multicast for simultaneous reception by multiple receivers.
Configuring image posting to servers (FTP/Dropbox) and account settings.
Configuring IPv4 filters and encryption parameters for secure network traffic.
Update firmware, check upload history, download configurations, and maintenance logs.
Managing software licenses and adding/deleting security certificates.
Configuring log levels, viewing diagnostic test results, and system overview.
Optimize camera life with guard tours, preset tours, illumination, and PoE guidelines.
Set up and optimize object tracking using IVA, including guidelines for smooth operation.
Customizing the web interface by uploading a user-defined logo.
Display and set camera pan/tilt angles and compass heading.
Operate the camera's wiper and washer system using Bosch or Pelco protocols.
Explains the internal process to improve thermal image quality via FFC.
How VCA events and trajectories appear on the live stream with metadata fusion.
Understanding VCA marks (boxes, lines) for visible and thermal imagers.
Common problems like no camera control, network issues, and image quality problems.
Specific steps for thermal image quality issues like noise, focus, and dark pictures.
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