17 Service and support
Our worldwide service network provides an optimized and efficient support. Our experts provide you
with advice and assistance. You can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsible for all your service-
related queries for electric drive and controls.
Contact the Service Hotline and Service Helpdesk under:
Phone: +49 9352 40 5060
Fax: +49 9352 18 4941
Email: ⮫ service.svc@boschrexroth.de
Internet: ⮫ http://www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training can be found on our
internet sites.
Service worldwide
Outside Germany, please contact your local service office first. For hotline numbers, refer to the sales
office addresses on the internet.
Preparing information
To be able to help you more quickly and efficiently, please have the following information ready:
• Detailed description of malfunction and circumstances
• Type plate specifications of the affected products, in particular type codes and serial numbers
•
Your contact data (phone and fax number as well as your e-mail address)
Service and support
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