Cleaning and maintenance en-us
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15.5 Remote Diagnostics
The Customer Service can access
your appliance via Remote Diagnostics
if you ask them to do so, if your
appliance is connected to the
HomeConnect® server and if Remote
Diagnostics is available in the country
where you are using the appliance.
Tip:Further information and details
about the availability of Remote
Diagnostics in your country can be
found in the Service/Support section of
your local website: www.home-
connect.com.
15.6 Software update
You can use this function to update the
software of your appliance, e.g. for
optimization, troubleshooting or safety-
relevant updates.
The HomeConnect® app informs you
about available software updates.
15.7 Data Protection
See the information on data protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance transmits the following types
of data to the HomeConnect® server
(initial registration):
¡ Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
installed Wi-Fi communication
module).
¡ Security certificate of the Wi-Fi
communication module (to ensure a
secure data connection).
¡ The current software and hardware
version of your home appliance.
¡ Status of any previous reset to
factory settings.
This initial registration prepares the
HomeConnect® functions for use and
is only required when you want to use
the HomeConnect® functions for the
first time.
Note:Please note that the
HomeConnect® functions can only be
used in conjunction with the
HomeConnect® app. Information on
data protection can be retrieved in the
HomeConnect® app.
Cleaning and maintenance
16 Cleaning and mainte-
nance
Cleaning and maintenance
To keep your appliance working
efficiently for a long time, it is important
to clean and maintain it carefully.
16.1 Cleaning the tub
WARNING
Using detergents containing chlorine
may result in harm to health.
▶ Never use detergents containing
chlorine.
1. Remove any heavy soiling in the
interior with a damp cloth.
2. Add detergent to the detergent
dispenser.
3. Select the program with the highest
temperature.
4. Start the program without dishware.
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