Boss BE9ACP - Troubleshooting and Specifications; Troubleshooting Common Issues

Troubleshooting
Issues
No Sound
Media Not Supported
Bad Radio Reception
Apple CarPlay/ Anroid Auto will not s tart
Bluetooth
Cause
Int ernal amplifier is off
Product is muted
External amplifie rs
Audio source
Media on USB flash driv e
Radio ar ea
Ant e nna
Bad Li g htnin g®/ USB cable
Locked device
Not charged
CarPlay/Android Aut o frozen
Not connecting to device
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Solution
Go to Settings> Audio> Internal Amp ON
Touch th e volume.
Che ck the external amplifiers are on.
Check th e remote out p ut w ir e h as v olt age
Chang e th e audio so urce
Change th e me di a fo r mat on th e USB device
Chan ge th e USB device
Change the station
Turn OFF AF and TA
Turn OFF RBDS
Ant enna o utput w ir e isn't conn ec ted
Conne ct Antenna to product
Replace th e cable
Device needs to be unlocked
Device ne ed s to be po we red ON for CarP la y/
Andro id Auto to function. Allow it to charge
and pow er on.
Unplug th e devi ce, cl ose all Apps and plug it in
again.
Make s ur e th e device is w it hin ran ge.
Devices' Bluetooth connection needs to be
turn ed ON